Audience
Contact centers and businesses interested in a solution to enable omni-channel customer engagement
About TxContact
Gone are the days of switching between multiple applications. Chirp was conceptualized and developed to be an application that facilitates customer support executives to handle calls, web chat, email, and social media interactions from a single application. Easily subscribe to Chirp events and act on them using the Chirp JavaScript SDK. The SDK even facilitates actions like changing state or making a call on some web event. Most young customers prefer communicating over live chat since it’s faster. TxChat offers a powerful and flexible chat module that you can easily plug in into your websites. Engage with your website visitors in real-time and improve customer satisfaction through targeted offers thus increasing the sales conversion rate. Engage with potential customers through the click-to-chat option. Customer support executives get additional features like transfer, canned response, and send attachments which help in providing fast and reliable customer support.
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MightyCall
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Integrations
Company Information
Interlink Network Systems
United States
www.ilinknet.com/txcontact.html
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online
TxContact Frequently Asked Questions
Q: What kinds of users and organization types does TxContact work with?
TxContact works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does TxContact support in their product?
TxContact supports these languages: English.
Q: What kind of support options does TxContact offer?
TxContact offers support via phone support and online.
Q: What other applications or services does TxContact integrate with?
TxContact integrates with: Sugar Connect, ConnectWise Automate, Oracle CRM On Demand, Microsoft Dynamics 365, Facebook, JavaScript, Oracle Siebel CRM, Microsoft Power BI, QuickBooks Online, Salesforce, Vtiger CRM, and Zoho CRM.
Q: What type of training does TxContact provide?
TxContact provides training in the form of documentation, live online, in person, and videos.
