Audience

Teams looking for a cloud based communications platform

About UNIVERGE BLUE

Tomorrow's Smart Workspace, Today!

NEC UNIVERGE BLUE is a comprehensive Cloud Communications platform delivering leading-edge Messaging, Voice, Video, File Sharing, Chat, Contact Center, and Integrations all-in-one user-friendly platform.

Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment for enhancing business communications and customers' experience.

Businesses can bring employees and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to establish a smooth and secure flow of communications across their enterprise and maximize productivity, departmental efficiencies, and security.

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Pricing

Starting Price:
$19.40/User/Month
Pricing Details:
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.

Integrations

API:
Yes, UNIVERGE BLUE offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 4.0 / 5
More Reviews for UNIVERGE BLUE Write a Review

Company Information

NEC Corporation
Founded: 1899
Japan
univergeblue.com

Videos and Screen Captures

Play Video All-in-one Cloud Communications & Collaboration EXTEND API Integration Platform CONNECT (UCaaS) ENGAGE (CCaaS) NEC UNIVERGE BLUE Cloud Services Access via Desk Phone, Mobile, and Desktop Applications
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

UNIVERGE BLUE Frequently Asked Questions

Q: What kinds of users and organization types does UNIVERGE BLUE work with?
UNIVERGE BLUE works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does UNIVERGE BLUE support in their product?
UNIVERGE BLUE supports these languages: English.
Q: What kind of support options does UNIVERGE BLUE offer?
UNIVERGE BLUE offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does UNIVERGE BLUE integrate with?
UNIVERGE BLUE integrates with: Active Directory, Microsoft Dynamics 365, Google Workspace, Google Chrome, Microsoft Outlook, Microsoft Teams, NetSuite, Microsoft 365, Salesforce, Sugar Market, ServiceNow, Slack, Sugar Sell, and Zendesk.
Q: Does UNIVERGE BLUE have an API?
Yes, UNIVERGE BLUE has an API.
Q: Does UNIVERGE BLUE have a mobile app?
Yes, UNIVERGE BLUE has a mobile app for Android, iPhone, and iPad.
Q: What type of training does UNIVERGE BLUE provide?
UNIVERGE BLUE provides training in the form of documentation, live online, webinars, and videos.
Q: How much does UNIVERGE BLUE cost?
Pricing for UNIVERGE BLUE starts at $19.40/User/Month.
Q: What pricing for support is available for UNIVERGE BLUE?
UNIVERGE BLUE offers support included with purchase.
Q: What pricing for training is available for UNIVERGE BLUE?
UNIVERGE BLUE offers training included with purchase.

UNIVERGE BLUE Product Features

Unified Communications

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

UNIVERGE BLUE Verified User Reviews

Write a Review
  • Bill M.
    Managing Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 2 out of 5 stars
    Features 2 out of 5 stars
    Pricing 2 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Not Worth It!"

    1 out of 5 stars Posted 2023-03-30

    Pros: The dealer is excellent. They are responsive and pleasant. Too bad they are stuck marketing a weak product.

    Cons: For the money we spend each month, the value isn't there. People call us and the phone doesn't ring. Call quality is spotty with lagging and echo often happening. The app--both desktop and phone--is awful.

    Overall: We are trying our best to prematurely end our 5-year contract. The dealer is good to deal with. Univerge Blue Connect is incredibly weak. There is nothing we like about it. I have changed all business correspondence to show my personal cell number rather than the unpredictable, and wonky Blue Connect number. Extrication from our contract is highly desirable. Suggest all avoid.

    Read More...
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