Audience

CMOs, VPs/Heads of Marketing, Digital Marketing Leaders, CRM and Customer Engagement Heads, Marketing Operations Managers, Campaign Managers, Customer Experience Leaders, Data and Analytics Heads, CIOs, Chief Data Officers, Privacy and Compliance Officers

About HCL Unica+

HCL Unica+ helps enterprise marketing teams turn customer signals into the next best experience, decided by AI they govern and delivered across every channel. Unlike most SaaS-only platforms, it runs on-premises, in private cloud, hybrid or SaaS, so organizations under residency or sovereignty rules keep customer data in their own environment and still personalize from the complete data set. Identity resolution unifies customer data into a persistent record, with real-time and batch processing on one platform and connections to CRM, commerce and Snowflake. MaxAI, its agentic AI layer, runs nine specialist agents and an orchestrator that turn plain-language briefs into audiences, flows and creative. Predictive models surface propensity, value and churn risk. Offers and cadence are arbitrated across digital, conversational and physical channels, with auditable governance and no public model training. It serves B2C and B2B, suits regulated enterprises, and is less suited to small teams.

Integrations

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Company Information

HCLSoftware
Founded: 2019
India
www.hcl-software.com/unica

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

HCL Unica+ Frequently Asked Questions

Q: What kinds of users and organization types does HCL Unica+ work with?
HCL Unica+ works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does HCL Unica+ support in their product?
HCL Unica+ supports these languages: Chinese (Mandarin), Chinese (Simplified), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, and Spanish.
Q: What kind of support options does HCL Unica+ offer?
HCL Unica+ offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does HCL Unica+ integrate with?
HCL Unica+ integrates with: Acquigo, Advantage, and Munvo AI.
Q: What type of training does HCL Unica+ provide?
HCL Unica+ provides training in the form of live online and videos.

HCL Unica+ Product Features

Campaign Management

Lead Management Not Supported
Event Triggered Actions Not Supported
Contact Database Not Supported
Channel Management Not Supported
Email Marketing Not Supported
Multi-Campaign Not Supported

Email Marketing

Auto-Responders Not Supported
Template Management Not Supported
Mailing List Management Not Supported
WYSIWYG Email Editor Not Supported
Subscriber Management Not Supported
Image Library Not Supported
A/B Testing Not Supported
CAN SPAM Compliance Not Supported
Drip Campaigns Not Supported
Event Triggered Email Not Supported
Mobile Optimized Emails Not Supported
Customer Surveys Not Supported
Reporting/Analytics Not Supported
Dynamic Content Not Supported
Landing Pages/Web Forms Not Supported
Artificial Intelligence Not Supported

Marketing Automation

Social Marketing Not Supported
Content / Blogging Platform Not Supported
A/B Testing Not Supported
Segmentation Not Supported
Search Marketing Not Supported
Website Visitor Tracking Not Supported
Analytics / ROI Tracking Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Customizable CTAs Not Supported
Sales Intelligence Not Supported
Dynamic Content Not Supported
Drip Campaigns Not Supported
Artificial Intelligence Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported