Audience

Companies searching for a communication and scheduling solution to optimize employee communication by text, voice, and email

About Vocantas Communicate

Communicate offers hosted- and premise-based multi-modal communication solutions, using interactive text, voice, and email. Communicate solutions help organizations with complex scheduling environments and processes, and those in the higher education, utilities, healthcare, manufacturing, and customer service environments improve outreach and engagement while reducing operating costs. Automated interactive notification by text, voice (IVR), mobile app, web portal and email is sent to your staff allowing schedulers to manage multiple shift callouts simultaneously and to fill shifts efficiently without needing to make time-consuming individual phone calls. Allows employees to call in or text an absence or lateness and provide details regarding when they will arrive or return to work. The real time integration ensures your Kronos system is updated and mangers know in seconds. Send mass notifications to your workforce instantaneously.

Integrations

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Company Information

Vocantas
Founded: 1994
Canada
www.vocantas.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Vocantas Communicate Frequently Asked Questions

Q: What kinds of users and organization types does Vocantas Communicate work with?
Vocantas Communicate works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Vocantas Communicate support in their product?
Vocantas Communicate supports these languages: English.
Q: What kind of support options does Vocantas Communicate offer?
Vocantas Communicate offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Vocantas Communicate integrate with?
Vocantas Communicate integrates with: ADP Comprehensive Services, Cogsdale Customer Service Management, LumenVox Automatic Speech Recognition (ASR), and VBVoice.
Q: What type of training does Vocantas Communicate provide?
Vocantas Communicate provides training in the form of documentation, in person, and videos.

Vocantas Communicate Product Features

Employee Scheduling

Automated Scheduling Supported
Messaging Supported
Mobile Access Supported
Reporting/Analytics Supported
Scheduling Supported
Appointment Management Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Payroll Management Not Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Shift Scheduling Not Supported
Shift Swapping Not Supported
Time Clock Not Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Internal Communications

Chat/Messaging Supported
App Integration Not Supported
Blogs Not Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Medical Scheduling

Appointment Management Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Patient Records Not Supported
Patient Scheduling Not Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Scheduling

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Employee Scheduling Supported
Multi-Location Supported
Real-time Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported