Audience

Developers and IT Technical Teams, E-Commerce and Digital Retailers, Customer Support and Operations Teams, B2B SaaS Providers & Agencies

About Wachat

Wachat is a SaaS platform designed for WhatsApp automation and marketing. It functions primarily as a middleware that allows businesses to connect their operations—such as CRM, ERP, or e-commerce systems—directly to WhatsApp via REST APIs.

Key features and functionalities include:

Communication Automation: Streamlining customer interactions through automated messaging workflows.

Multi-Agent Management: Facilitating team-based support by allowing multiple agents to manage WhatsApp conversations from a centralized dashboard.

System Integration: Providing the infrastructure to bridge WhatsApp with external applications, commonly utilized for order notifications, status updates, and customer support ticketing.

API Infrastructure: Supporting programmatic access to WhatsApp messaging capabilities, which requires managing robust API documentation and reliable connection handling to ensure consistent message delivery.

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Pricing

Starting Price:
$6/month
Pricing Details:
Unlimited Messages
1 WhatsApp Instances
1 Team Members
Visual Flow Builder
WhatsApp Cloud API
WhatsApp Web API
Unlimited Contact
AI Agent
Mass Campaigns
Full API Access
Send Reply Buttons
Send Carousel
Send CTA Buttons
Send List Menu
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
More Reviews for Wachat Write a Review

Company Information

Wachat
Founded: 2023
Indonesia
www.wachat.net

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
24/7 Live Support

Wachat Frequently Asked Questions

Q: What kinds of users and organization types does Wachat work with?
Wachat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Wachat support in their product?
Wachat supports these languages: English, Indonesian, Portuguese, and Spanish.
Q: What kind of support options does Wachat offer?
Wachat offers support via 24/7 live support.
Q: What other applications or services does Wachat integrate with?
Wachat integrates with: Chatwoot, WhatsApp, and Zapier.
Q: What type of training does Wachat provide?
Wachat provides training in the form of documentation and live online.
Q: Does Wachat offer a free trial?
Yes, Wachat offers a free trial.
Q: How much does Wachat cost?
Pricing for Wachat starts at $6/month.

Wachat Product Features

WhatsApp Marketing

API Supported
Alerts Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Wachat Verified User Reviews

Write a Review
  • A Wachat User
    Marketing
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Reliable WhatsApp Automation Platform with Good Support"

    5 out of 5 stars Posted 2026-06-12

    Pros: Wachat provides a complete set of WhatsApp automation tools including bulk messaging, API integration, AI chatbot features, and campaign management. The platform is easy to set up, offers useful analytics, and customer support is responsive when assistance is needed.

    Cons: Some features and interface elements can change over time, which may require users to adjust existing workflows. More detailed documentation, migration guidance, and advanced onboarding materials would help reduce the learning curve for new users.

    Overall: Overall, Wachat is a solid solution for businesses that want to automate WhatsApp communication, marketing campaigns, and customer engagement from a single platform. It combines useful automation features with reliable support and integrations, making it a good choice for small and medium-sized businesses looking to scale their messaging operations efficiently.

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