Audience

Companies that want to automate and orchestrate all customer interactions centrally

About Webex Connect

An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Cisco
Founded: 1984
United States
imimobile.com/products/webex-connect

Videos and Screen Captures

Webex Connect Screenshot 1
Other Useful Business Software
Our Free Plans just got better! | Auth0 Icon
Our Free Plans just got better! | Auth0

With up to 25k MAUs and unlimited Okta connections, our Free Plan lets you focus on what you do best—building great apps.

You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Try free now

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Webex Connect Frequently Asked Questions

Q: What kinds of users and organization types does Webex Connect work with?
Webex Connect works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Webex Connect support in their product?
Webex Connect supports these languages: English.
Q: What kind of support options does Webex Connect offer?
Webex Connect offers support via phone support and online.
Q: What other applications or services does Webex Connect integrate with?
Webex Connect integrates with: BasicOps, Cal ID, Webex Campaign, Webex Engage, NiCE CXone Mpower, Recall.ai, Rootly, Salesforce Agentforce Service, ServiceNow, Stackreaction, toby, Webex Notify, WhatsApp, and Zendesk.
Q: What type of training does Webex Connect provide?
Webex Connect provides training in the form of documentation, live online, webinars, and in person.
Q: Does Webex Connect offer a free trial?
Yes, Webex Connect offers a free trial.

Webex Connect Product Features

Cloud Communication Platform

Audio / Video Conferencing Not Supported
File Sharing Not Supported
Call Recording Not Supported
Call Routing Not Supported
Fax Management Not Supported
Call Center Not Supported
Chat / Messaging Not Supported
IVR / Voice Recognition Not Supported

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

Customer Journey Mapping Tools

Templates Not Supported
Data Import / Export Not Supported
Action Management Not Supported
Attribution Modeling Not Supported
Collaboration Not Supported
Behavioral Analytics Not Supported
Surveys & Feedback Not Supported
Predictive Analytics Not Supported
Customer Profiles Not Supported