Audience
Tour and activity operators with 1–50 staff that sell on Google, Tripadvisor, GetYourGuide, and Viator and want more reviews and faster replies.
About Word of Tour
Word of Tour is review-management software for tour and activity operators. It helps teams collect and manage reviews across Google, Tripadvisor, GetYourGuide, and Viator. Operators can create printable, tour-specific QR cards that let guests choose where to review, and use guide codes to track scans and review activity. The shared inbox gathers review-notification emails and prioritizes urgent items; suggested replies are drafted in the guest’s language for staff to review and post. Operators can receive alerts for reviews rated three stars or lower and for mentions of safety or refunds. Monthly reports summarize review volume by platform, ratings, response rates, QR scans, and an estimated booking range.