Audience
Ecommerce brands and D2C merchants aiming to automate customer support, enhance ticket resolution efficiency, and streamline overall support operations.
About Yuma AI
Yuma AI is an advanced customer service automation platform tailored for e-commerce businesses, utilizing generative AI to provide human-like responses across various channels. It autonomously manages tasks such as order modifications, subscription adjustments, and handling returns, thereby reducing manual workloads and enhancing operational efficiency. By integrating seamlessly with platforms like Shopify, Gorgias, and Zendesk, Yuma AI ensures real-time access to customer data, enabling personalized interactions that boost satisfaction and loyalty. Its capabilities extend to social media moderation, feedback management, and multilingual support, allowing businesses to maintain a consistent and responsive presence across all customer touchpoints. With Yuma AI, companies can achieve significant reductions in response times and operational costs while scaling their support services effectively.
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• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
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Pricing
Starting Price:
$350 per month
Pricing Details:
$350/month for 500 automated resolutions
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
Free Trial:
Free Trial available.
Integrations
Company Information
Yuma AI
Founded: 2022
United States
yuma.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Support
Online
Yuma AI Frequently Asked Questions
Q: What kinds of users and organization types does Yuma AI work with?
Yuma AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Yuma AI support in their product?
Yuma AI supports these languages: English.
Q: What kind of support options does Yuma AI offer?
Yuma AI offers support via online.
Q: What other applications or services does Yuma AI integrate with?
Yuma AI integrates with: BigCommerce, Gorgias, Shopify, and Zendesk.
Q: Does Yuma AI offer a free trial?
Yes, Yuma AI offers a free trial.
Q: How much does Yuma AI cost?
Pricing for Yuma AI starts at $350 per month.
Q: What pricing for support is available for Yuma AI?
Yuma AI offers support included with purchase.
Yuma AI Product Features
Chatbot
Machine Learning
Supported
Natural Language Processing
Supported
Ready-made Templates
Supported
Social Media Integration
Supported
Call to Action
Not Supported
Context and Coherence
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Reporting / Analytics
Not Supported
Sentiment Analysis
Not Supported
