Audience
Software teams and digital-product sellers, including SaaS and AI businesses, theme and plugin authors, and sellers on Envato, Shopify, WordPress, Gumroad, and Lemon Squeezy.
About Zono Support
Zono Support is a cloud help desk for software teams and digital sellers. It brings email, live chat, Slack, Discord, WhatsApp, Instagram, Messenger and Telegram into a shared inbox, with replies sent back through the channel customers used. Marketplace connectors verify customer and purchase details from Envato, Shopify, WordPress, Gumroad and Lemon Squeezy, helping agents see what a customer bought. Teams can publish a branded help center and customer portal, add a chat widget, organize tickets and automate workflows. An AI agent can answer from approved knowledge-base articles, saved replies and resolved tickets, with settings for drafts, human review, escalation and handoff. Zono Support also provides a REST API, signed webhooks and an MCP server for connecting developer tools and workflows. Its free plan includes email, live chat, a portal and knowledge base; Premium adds additional channels, team seats and the AI agent.
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Pricing
Starting Price:
$49/month
Pricing Details:
A free plan is available. Premium is $49 per month or $490 per year for the workspace; annual billing is equivalent to 10 months. Premium includes unlimited seats and 1,000 AI replies per month.
Free Version:
Free Version available.
Company Information
Boxvibe Technologies
Founded: 2025
Nigeria
zono.support/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online
Zono Support Frequently Asked Questions
Q: What kinds of users and organization types does Zono Support work with?
Zono Support works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Zono Support support in their product?
Zono Support supports these languages: English.
Q: What kind of support options does Zono Support offer?
Zono Support offers support via online.
Q: What other applications or services does Zono Support integrate with?
Zono Support integrates with: Discord, Facebook Messenger, GitHub, Gumroad, Instagram, Lemon Squeezy, Linear, Model Context Protocol (MCP), Shopify, Slack, Telegram, WhatsApp, and WordPress.
Q: Does Zono Support have an API?
Yes, Zono Support has an API.
Q: What type of training does Zono Support provide?
Zono Support provides training in the form of documentation and videos.
Q: How much does Zono Support cost?
Pricing for Zono Support starts at $49/month.
