Audience

Companies of all sizes that want a live chat, chatbot, and sales lead routing solution

About ZoomInfo Chat

Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else.

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

ZoomInfo
Founded: 2007
United States
www.zoominfo.com/products/chat

Videos and Screen Captures

ZoomInfo Chat Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

ZoomInfo Chat Frequently Asked Questions

Q: What kinds of users and organization types does ZoomInfo Chat work with?
ZoomInfo Chat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ZoomInfo Chat support in their product?
ZoomInfo Chat supports these languages: English.
Q: What kind of support options does ZoomInfo Chat offer?
ZoomInfo Chat offers support via online.
Q: What other applications or services does ZoomInfo Chat integrate with?
ZoomInfo Chat integrates with: Zendesk Sell, Google Analytics, Google Calendar, HubSpot CRM, HubSpot Customer Platform, HubSpot Marketing Hub, Adobe Marketo Engage, Microsoft Outlook, Microsoft Teams, Salesforce Marketing Cloud Account Engagement, Salesforce, Slack, ZoomInfo Copilot, ZoomInfo Marketing, ZoomInfo Operations, ZoomInfo Sales, and ZoomInfo.
Q: What type of training does ZoomInfo Chat provide?
ZoomInfo Chat provides training in the form of documentation.

ZoomInfo Chat Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Conversational Marketing

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Multi-Channel Communication Not Supported
Video Chat Not Supported
Chatbot Not Supported
Mobile Messaging Not Supported
Product Recommendations Not Supported
Lead Distribution Not Supported
Group Messaging Not Supported
Email Automation Not Supported
Lead Qualification Not Supported
Human Handover Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported