Audience

Organizations looking for a solution to improve the efficiency of the lost and found process

About iLost for Business

iLost for Business is a SaaS solution to manage the complete process of lost & found. iLost is reinventing the way organizations handle lost & found. Quick reporting of found property, handling online claims easily and simple hand-over process to the owner or a courier (booked by the owner). iLost facilitates the complete shipping process. Either the customer can pick up the lost property, or the customer books and pays for a shipment, after which a courier picks up the package at your business location.

Turning a process that used to be a hassle into a fast, easy, and simple process for organizations all the while freeing up valuable staff time. iLost for Business Lost & Found solution automates administrative tasks and provides detailed reporting. Your customers can search for their found items 24/7 on all devices - smartphone, tablet or computer. iLost provides organizations with an all round support enabling them to offer their customers an unmatched customer experience!

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, iLost for Business offers API access

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

iLost
Founded: 2013
The Netherlands
ilost.co/business

Videos and Screen Captures

Customized landingpage for your customers

Customized landingpage for your customers

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

iLost for Business Frequently Asked Questions

Q: What kinds of users and organization types does iLost for Business work with?
iLost for Business works with these users and organization types: Mid Size Business, Small Business, Enterprise, Nonprofit, Government, and Startup.
Q: What languages does iLost for Business support in their product?
iLost for Business supports these languages: Basque, Catalan, Czech, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Slovak, Spanish, Swedish, and Turkish.
Q: What kind of support options does iLost for Business offer?
iLost for Business offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does iLost for Business integrate with?
iLost for Business integrates with: Microsoft Entra ID, EasyPost, GitHub, Google, and Shippo.
Q: Does iLost for Business have an API?
Yes, iLost for Business has an API.
Q: Does iLost for Business have a mobile app?
Yes, iLost for Business has a mobile app for iPhone, Android, and iPad.
Q: What type of training does iLost for Business provide?
iLost for Business provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does iLost for Business offer a free trial?
Yes, iLost for Business offers a free trial.
Q: What pricing for support is available for iLost for Business?
iLost for Business offers support included with purchase.
Q: What pricing for training is available for iLost for Business?
iLost for Business offers training included with purchase.

iLost for Business Product Features

Lost and Found

Access Control Supported
Automatic Matching Supported
Category Management Supported
Claims Management Supported
Cross-Database Search Supported
Document Management Supported
Historical Reporting Supported
Image Recognition Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Supported
Unclaimed Items Management Supported

iLost for Business Verified User Reviews

Write a Review
  • An iLost for Business User
    Customer Care Leader
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 5,000 - 9,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "User friendly and much appreciated by our customers"

    5 out of 5 stars Posted 2025-08-15

    Pros: Easy to work with for our teams.
    Easy to use and navigate for customers.
    Fast support in case of questions.

    Cons: N/A.

    Overall: Great tool. User friendly for both our teams and our customers. Easy to get support. Can definitely recommend it.

    Read More...
  • An iLost for Business User
    Director operations
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Extremely user-friendly Lost and Found solution!"

    5 out of 5 stars Edited 2024-03-15

    Pros: Easy registration of items.
    User friendly.
    Many features available for us.
    Excellent customer support.
    Positive effect on customer satisfaction score.

    Cons: Having collaborated with iLost for nearly four years, our experience has been largely positive. While there were some areas for improvement during the implementation phase, upon reflection, we find that there are no significant negatives in either the process or the product itself.

    Overall: As a manager tasked with overseeing lost and found operations, I've often found myself grappling with the challenges of organizing and reuniting lost items with their rightful owners. However, ever since integrating iLost into our system, the entire process has become remarkably smoother and more efficient!
    iLost is a game-changer when it comes to lost and found management. Its intuitive interface and robust features have truly revolutionized how we handle lost items. One of the standout features of iLost is its user-friendly dashboard, which allows us to easily log and categorize found items, input relevant details, and even upload images for quick identification.
    The software's search functionality is incredibly powerful, enabling us to swiftly locate items in our database with just a few keystrokes. This has significantly reduced the time spent searching for lost items and has allowed us to promptly reunite owners with their belongings. Moreover, the automated notifications feature ensures that owners are promptly notified when their lost item is found, further enhancing customer satisfaction.
    Another aspect of iLost that has impressed me is its reporting capabilities. The software generates comprehensive reports that provide valuable insights into lost and found trends, allowing us to identify areas for improvement and optimize our processes. This data-driven approach has been instrumental in enhancing the overall efficiency of our lost and found operations.
    Furthermore, I must commend iLost's exceptional customer support team(Doriet)'. They have been incredibly responsive and proactive in addressing any questions or concerns we've had, ensuring a seamless experience from implementation to ongoing usage.
    In conclusion, iLost has truly transformed the way we manage lost and found items. Its user-friendly interface, powerful search functionality, robust reporting capabilities, and exceptional customer support make it an indispensable tool for any organization looking to streamline their lost and found operations. I wholeheartedly recommend iLost to anyone seeking a reliable and efficient solution for this process.

    Read More...
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