Audience
Event organizers, event planners, hotel owners, and property owners.
About msg2ai
msg2ai is an AI messaging software portfolio for hotels, vacation rentals, and events, with AI Ambassador as its guest- and attendee-facing assistant. It responds to routine questions and service requests over SMS, WhatsApp, and RCS, including property information, check-in guidance, concierge requests, event schedules, and real-time updates. Guests can communicate in their preferred language, while staff can oversee conversations and handle requests that need human attention. The platform supports integrations with hospitality property-management systems and can automate guest communications across a stay or event lifecycle. Teams can configure messaging workflows for their properties or events, answer common questions, share updates, and route requests to appropriate staff. msg2ai also presents additional tools for communication operations, including separate products for message documentation and AI-enabled event support.
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Pricing
Starting Price:
$9.99/month
Pricing Details:
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Trial:
Free Trial available.
Company Information
Msg2.ai
Founded: 2020
United States
www.msg2.ai/
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Product Details
Platforms Supported
Cloud
Support
24/7 Live Support
Online
msg2ai Frequently Asked Questions
Q: What kinds of users and organization types does msg2ai work with?
msg2ai works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does msg2ai support in their product?
msg2ai supports these languages: English and Spanish.
Q: What kind of support options does msg2ai offer?
msg2ai offers support via 24/7 live support and online.
Q: What other applications or services does msg2ai integrate with?
msg2ai integrates with: apaleo, Guesty, Hostaway, Hostfully, Mews, and Protel Cloud PMS.
Q: Does msg2ai have an API?
Yes, msg2ai has an API.
Q: Does msg2ai offer a free trial?
Yes, msg2ai offers a free trial.
Q: How much does msg2ai cost?
Pricing for msg2ai starts at $9.99/month.
