4.2 out of 5 stars
(1644 Ratings)
Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere.
It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps.
Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences.
With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity.
AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently.
Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.
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4.6 out of 5 stars
(2944 Ratings)
Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Cisco Webex
4.8 out of 5 stars
(51 Ratings)
All-in-one, AI-powered collaboration. Eight powerful workflows elevate teamwork and maximize productivity, for every workstyle. Webex Suite is your one place to connect, collaborate, and engage in one place.
Hassle-free video. Build stronger relationships with face-to-face meetings and real-time collaboration using whiteboarding, screen sharing and more. Showcase the best you with video conferencing that is simple but powerful. Increase your business reach, while reducing office and travel expenses. A powerful set of tools that keeps you connected before, during, and after the meeting. Video conferencing on any device bringing people together like they’re sitting down face-to-face. Team collaboration happens all in one place, from anywhere – driven by file and screen sharing, video meetings, whiteboarding and messaging. Secure, easy-to-manage cloud calling that’s simple to set up and goes with you on the road too.
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