Audience
Companies that need a powerful business messaging platform to connect with customers
About respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.
We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.
Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.
• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging.
• Improved customer experiences with Respond AI-powered conversations.
• Handling Inbound Conversations with multiple users from sales, support & other teams.
• Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
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Pricing
Starting Price:
$99 per month
Pricing Details:
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Trial:
Free Trial available.
Company Information
respond.io
Founded: 2017
Malaysia
respond.io
Videos and Screen Captures
Broadcast Module
Other Useful Business Software
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Online
respond.io Frequently Asked Questions
Q: What kinds of users and organization types does respond.io work with?
respond.io works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does respond.io support in their product?
respond.io supports these languages: Arabic, Chinese (Simplified), English, and Spanish.
Q: What kind of support options does respond.io offer?
respond.io offers support via online.
Q: What other applications or services does respond.io integrate with?
respond.io integrates with: Dialogflow, Facebook Messenger, Facebook, Gmail, HubSpot CRM, IBM Watson, Instagram, Make, Kik, LINE, Bird, Microsoft Outlook, Vonage Communications APIs (Nexmo), 360dialog, Salesforce, Shopify, Squarespace, Stackreaction, Telegram, Twilio, X (Twitter), Viber, WeChat, WhatsApp, and Wix and more.
Q: Does respond.io have an API?
Yes, respond.io has an API.
Q: Does respond.io have a mobile app?
Yes, respond.io has a mobile app for Android, iPad, and iPhone.
Q: What type of training does respond.io provide?
respond.io provides training in the form of documentation, live online, and videos.
Q: Does respond.io offer a free trial?
Yes, respond.io offers a free trial.
Q: How much does respond.io cost?
Pricing for respond.io starts at $99 per month.
Q: What pricing for support is available for respond.io?
respond.io offers support included with purchase.
Q: What pricing for training is available for respond.io?
respond.io offers training additional fee / premium available.
respond.io Product Features
Customer Communications Management
Batch Communications
Supported
Chat / Messaging
Supported
Email Distribution
Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Template Management
Supported
Content Management
Not Supported
Print Management
Not Supported
Video Content
Not Supported
Live Chat
Canned Responses
Supported
Proactive Chat
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
