Update app request settings
Who can do this? |
App request settings allow you to control whether managed accounts can create or sign up for apps. By default, users can sign up for any app, but you can restrict access by updating the settings.
Set app requests to require admin review
To prevent your managed accounts from signing up for an app at www.atlassian.com without your knowledge, you can require admin review of app requests.
To update your request settings to require review:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps, then Shadow IT, then Shadow IT controls.
Select Manage settings.
Set your preference for each app. Select App setting, then Require admin review.
If you’d like to be emailed when a new request is created select Email me when users create a new app request.
The next time one of your managed accounts attempts to sign up for an app, they’ll be prompted to submit a request.
As an organization admin, this setting will also prevent you from starting new apps outside of your organization. You can work around this in a few ways:
Add a new app from Atlassian Administration.
Turn off the setting, create the app, and then turn the setting back on.
Create the app from a non-managed account.
Allow users to sign up for apps
You can revert back to the default setting and allow managed users to sign up for apps.
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps, then Shadow IT, then Shadow IT controls.
Select Manage settings.
Set your preference for each app. Select App setting, then Allow new apps.
You’ll no longer receive requests for those apps. All previously created app requests will remain on the App requests page.
Your users will be able to sign up for apps on their own, and those apps will appear in the Shadow IT apps list. Read about shadow IT apps
Manage app request emails
By default, all organization admins receive an email when a user submits an app request. You can opt out individually without affecting notifications for other admins.
To opt out of app request emails:
Go to Atlassian Administration. Select your organization if you have more than one.
Select Apps, then Shadow IT, then Shadow IT controls.
Clear the checkbox next to Email me when users create a new app request.
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