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Compare BigCommerce and Shopify 
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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (80.2% of reviews)
Entry-Level Pricing
$29.95/ per month
$29/ per month
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansShopify
Star Rating
(4,901)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify excels in overall user satisfaction, boasting a significantly higher G2 Score compared to BigCommerce. Users appreciate the platform's ease of use and intuitive navigation, making it a favorite for small businesses looking to set up their online stores quickly.
- According to verified reviews, Shopify's implementation process is notably smooth, with many users highlighting how straightforward it is to set up payment gateways and fulfillment providers. This ease of setup is a key advantage over BigCommerce, where some users have mentioned needing more experience to navigate the platform effectively.
- Reviewers mention that Shopify's customer support is exceptional, with quick response times and helpful assistance. This level of support is a significant factor for users who value reliable help when managing their online stores, while BigCommerce users also appreciate their customer service but report it as slightly less responsive.
- Users say that Shopify offers a wide range of customizable templates, both free and paid, which allows for easy storefront design. This flexibility in design options is a standout feature that many users find beneficial, whereas BigCommerce, while user-friendly, does not receive the same level of praise for its design capabilities.
- Reviewers highlight that Shopify provides robust features for payment processing and inventory management, scoring higher in these areas. Users find it easy to manage their products and orders, which is crucial for daily operations, while BigCommerce users report satisfactory performance but with some limitations in these functionalities.
- According to recent feedback, Shopify's extensive app ecosystem allows users to enhance their store's functionality easily. This is a significant advantage for those looking to integrate various tools, while BigCommerce, although it offers access to many apps, does not match the breadth and ease of integration that Shopify provides.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Free Trial
BigCommerce
Free Trial is available
Shopify
No trial information availableRatings
Meets Requirements
8.3
481
8.8
4,128
Ease of Use
8.4
484
8.9
4,153
Ease of Setup
8.3
303
8.8
2,443
Ease of Admin
8.4
284
8.9
2,284
Quality of Support
8.3
463
8.4
3,869
Has the product been a good partner in doing business?
8.4
281
8.8
2,241
Product Direction (% positive)
8.0
464
8.8
4,018
Features by Category
Headless Commerce
7.4
85
8.2
450
7.8
94
8.4
465
7.7
91
8.3
485
7.5
104
8.3
574
7.6
93
8.5
526
Generative AI
7.2
54
8.0
224
7.4
53
7.9
223
Agentic AI - E-Commerce Platforms
5.7
10
8.0
74
6.5
12
8.2
74
5.8
12
8.1
73
5.6
12
8.0
73
5.7
12
8.0
73
6.0
12
8.1
74
Merchandising/Marketing
7.9
385
8.6
3431
8.3
388
8.6
3471
7.7
370
8.3
3399
7.9
372
8.3
3357
7.9
351
8.4
3179
7.7
350
8.4
3114
7.9
360
8.2
3089
Product Catalog
8.3
385
8.6
3369
8.2
377
8.5
3315
8.0
379
8.5
3360
7.9
266
8.4
2727
Order Process
8.5
389
8.8
3447
8.1
380
8.6
3361
8.5
364
8.6
3317
8.8
375
8.9
3405
8.5
387
8.8
3393
8.2
346
8.5
3111
8.1
333
8.6
3185
7.8
262
8.5
2798
Multi-Channel Support
8.0
321
8.5
2984
8.1
353
8.8
3210
7.9
305
8.7
3013
8.0
338
8.5
3115
7.7
232
8.3
2440
7.9
246
8.4
2497
7.6
198
8.2
2313
Platform
8.1
297
8.3
2513
7.8
361
8.4
3184
7.9
334
8.6
3035
8.4
356
8.7
3165
7.9
354
8.5
3202
8.6
362
8.9
3169
Feature Not Available
8.4
2484
8.6
349
8.8
3091
Feature Not Available
8.4
2574
Feature Not Available
8.5
2541
8.5
333
8.7
2900
8.6
374
8.9
3193
Payment processing - Merchant of Record
Not enough data
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.2
27
Not enough data
8.3
26
Not enough data
8.0
27
Tax management - Merchant of Record
Not enough data
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Security and Compliance - Merchant of Record
Not enough data
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Administration - Merchant of Record
Not enough data
8.3
27
Not enough data
8.5
26
Not enough data
8.5
26
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Shopify are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Retail
26.1%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.5%
Other
48.6%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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