Keycafe Reviews & Product Details

I really like Keycafe for its simplicity and speed. It's super helpful in tracking who has which keys, when the keys were checked out, and when they were returned. It also lets me know who the last driver was, which is extremely convenient. The initial setup was very easy too. Review collected by and hosted on G2.com.

The only issue we've had is if the internet goes down and/or servers go down, it puts you in a bind. The servers are more of an issue going down because offline codes won't work. That's only happened one time and was solved in 2 hours. Review collected by and hosted on G2.com.

What I appreciate most about Keycafe is its ease of use. The system is extremely easy to use, almost intuitive. It is what one might call 'user-friendly'. Moreover, it was really very easy to set up as soon as it was received. In just a few clicks, we were able to configure the system and activate the boxes remotely. Installing everything in our offices was also simple; it was enough to screw them to the wall and plug them into a power outlet. Nothing complicated, anyone could do it. Review collected by and hosted on G2.com.

Everything is going well with them Review collected by and hosted on G2.com.

The Keycafe system is simple to set up and use. After adding a key, you can assign permanent users or create temporary bookings for that key. The system also records who takes the key and the exact times it is picked up and returned. This has made handling last-minute driver changes much easier, as keys can be quickly reassigned through either the website or the app. Review collected by and hosted on G2.com.

My only dislike is that it would be nice if there were a back button, because if I accidentally select key drop off instead of pickup, it takes about a minute to reset everything. Review collected by and hosted on G2.com.

The best part is the convenience! I can manage everything right from my phone without needing to drive to the shop to open lockers or doors for the team. Such a time-saver! Absolutely no complaints! The program and customer service are outstanding—by far one of the best professional experiences I’ve ever had. Review collected by and hosted on G2.com.

Absolutely no complaints! The program and customer service are outstanding—by far one of the best professional experiences I’ve ever had. Review collected by and hosted on G2.com.

Keycafe has come in clutch versus our old way of using IglooHome lockboxes. It hasn't suffered downtown (we expected some downtime) and has been relatively easy for our rental vehicles users to pick up on. Review collected by and hosted on G2.com.

KeyCafe needs to have the ability to change the box codes significantly easier - 1. A mass update of all boxes (scramble the codes) 2. Change the code every time a box is used. Reason being, it's cumbersome yet incredibly important to have codes changed once a rental user has used a code. Review collected by and hosted on G2.com.

I find Keycafe to be an incredibly efficient tool for key management in my work environment. I appreciate how it simplifies and speeds up the key retrieval and return process, allowing me to select and manage keys based on specific tags quickly. The ease of use is a significant advantage, making the system intuitive and user-friendly. Additionally, I find the automation feature particularly valuable, as it enhances the efficiency of my daily operations. Setting up Keycafe was very easy, making the transition to using this tool smooth and hassle-free. Overall, my experience with Keycafe has been positive, with nothing to improve from my perspective. Review collected by and hosted on G2.com.

Nothing, all good Review collected by and hosted on G2.com.

I appreciate how Keycafe allows me to efficiently track who takes the keys, which significantly streamlines key management and reduces the number of lost keys compared to before. The outstanding customer care provided by Keycafe is another aspect I particularly value, as it enhances my overall experience and satisfaction with the service. Additionally, the initial setup of Keycafe was very easy, which enabled a smooth transition and quick integration into my daily activities. I find the tracking system particularly useful as it provides detailed insights into who was the last person to have a key, which is essential for effective management and accountability. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I appreciate the app's ability to sort issues remotely, which adds a layer of convenience. The setup process was exceptionally easy, thanks to the intuitive nature of the software. I also find the on-screen instructions of the kiosk very helpful for staff who need to check keys in and out without requiring prior training. The system has significantly streamlined our record-keeping by eliminating the need for paper logs, which complies with state law. I love how the key system remains operational even during internet and power outages, adding a level of reliability and security that is crucial for our operations. Overall, it has made our processes much easier, and I am satisfied with its performance. Review collected by and hosted on G2.com.

I would like to see some of the premium features be offered at lower price tiers. Review collected by and hosted on G2.com.

We are completely satisfied with our collaboration with Keycafe for the installation and management of our key boxes. Their professionalism, responsiveness, and the quality of their products have far exceeded our expectations. The team is always attentive, available, and proactive in finding solutions tailored to our needs. The installations are meticulous, secure, and completed within the announced timeframes. Thanks to their support, access management has become much simpler and more efficient. We highly recommend Keycafe to any company or organization looking for a reliable, competent, and pleasant partner to work with. Thank you to Dimitri, our main contact! Review collected by and hosted on G2.com.

Nothing, the usage fully meets our needs. Review collected by and hosted on G2.com.

The system is incredibly intuitive and enforces accountability by design. With nearly 150 keys in our facility, the ability to see exactly who has which key and when it was checked out has eliminated guesswork and drastically reduced lost or misplaced keys. Review collected by and hosted on G2.com.

The initial setup took some coordination to enter all key data and assign permissions, but once configured, it’s been smooth sailing. Review collected by and hosted on G2.com.