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CloudTalk

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1,624 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1037
494
65
12
16

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1037
494
65
12
16
AS
atick s.
12/26/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Smart Feature-Rich, Needs Improved Mobile Performance

I use CloudTalk for automating the 'Grunt Work' and it really helps in eliminating 'Data Silos'. What stands out for me are the 'Smart Dialer' and 'Power Dialer' features, which are essential in my workflow. I also appreciate that the initial setup of CloudTalk was so easy. I would definitely recommend it to others, given it a 10/10 for recommendation.
Verified User in Computer Software
UC
Verified User in Computer Software
11/24/2025
Validated Reviewer
Review source: Organic

Smooth, Flexible, and Stable Experience for the most part

smooth flexible and stable I can have few on one acccount
Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
11/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Analytics Panel, Room for Improvement

The analytics panel. It's easy to follow up the recorded calls from agents. Great customer support.

About

Contact

HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016