Alexei Zheglov·Oct 21, 2019Service Delivery Manager (SDM) Role in Kanban: How to Hire for ItI’m asked often about the Service Delivery Manager (SDM) role in Kanban. Who should play this role? How do we introduce it in the…A response icon2A response icon2
Alexei Zheglov·May 10, 2019Improving GetKanban Scoreboards for Deeper Learning from the GameMy colleague Dave White and I have won some compliments for this non-boring, creative scoreboard we compiled in while playing GetKanban in…
Alexei Zheglov·Apr 28, 2019Kanban and Flow Patterns in Sales, Marketing, Finance and Human ResourcesPeople often ask me for advice on applying the Kanban method or introducing Kanban systems in corporate departments and services such as…A response icon1A response icon1
Alexei Zheglov·Jan 31, 2019Fit-for-Purpose and Internal ServicesPeople ask me this question about the Fit-for-Purpose (F4P) Framework: how to apply the F4P Framework or its tools to a service within a…
Alexei Zheglov·Jan 31, 2019Cumulative Flow Diagram (CFD) as a Health Indicator For Your ProjectThis is a cumulative flow diagram (CFD) from a healthy project:
Alexei Zheglov·Oct 30, 2017The Time It Takes to Fix a DefectI went to a local technology professional meetup recently. It was an interactive session. During one of the activities, the participants…
Alexei Zheglov·Oct 26, 2017F4P Cards Aren’t Samples (continued)In the previous story, I considered an example of a F4P (fit-for-purpose) Card set and explained how not to make the mistake of treating it…
Alexei Zheglov·Oct 25, 2017F4P Cards Aren’t SamplesI processed a lot of F4P (fit-for-purpose) Cards today. F4P Cards are a technique my firm, several of our business partners and clients…
Alexei Zheglov·Oct 23, 2017Time-in-Process: How Do We Really Know?The previous post, Time-in-Process and Entropy, was somewhat technical. Its concepts, however, deserve a less technical explanation.
Alexei Zheglov·Oct 20, 2017Time-in-Process and EntropyThe concept of entropy in information theory is about the quantity of information we can expect to receive from observing some…
