Bikash Gupta·Sep 21How I built a Gamopanda MCP Server using FastMCP and OpenAPII recently built an MCP server for Gamopanda.
Bikash Gupta·Jul 30Building B2B Loyalty Around Milestone Targets: A Practical FrameworkImagine a client hires an agency for a project. The work goes well. A few months later, a new project comes up — but there’s no real reason…
Bikash Gupta·Jul 15How Restaurant Chains Can Build Loyalty Programs With Streaks and ChallengesDiner loyalty is eroding fast. The 2026 Phygital Index Report found that 45% of diners say their favorite restaurant chain changed in the…
Bikash Gupta·Jul 8The Real Cost of Not Having a Loyalty Program: OTA Commissions by the NumbersEvery hotel operator knows Online Travel Agencies, or OTAs — Booking.com, Expedia, Agoda — take a cut. Fewer have actually sat down and…
Bikash Gupta·Jun 29Why the Third Purchase Is the Most Important Moment in Ecommerce Customer RetentionYou acquired them. They bought once — maybe twice. And then they vanished.
Bikash Gupta·Jun 26How Pet Stores Can Increase Customer Retention with Streaks and ChallengesPet owners don’t buy products. They build routines.
Bikash Gupta·Jun 26Why Subscription Renewal Streaks Are a Powerful Customer Retention WeaponThe biggest retention mistake subscription companies make is treating loyalty as invisible.
Bikash Gupta·Jun 24The Psychology of Consistency: Why Streaks Outperform Traditional Loyalty PointsFor decades, the “Spend $1, Get 1 Point” model has been the gold standard of customer retention. However, as consumer attention spans…
Bikash Gupta·Jun 24Why Customer Retention Is Your Most Important Asset in the Age of AI OverviewsFor the last decade, the growth playbook for e-commerce and SaaS brands looked roughly the same: rank well on Google, drive traffic…
Bikash Gupta·Jun 19AI Agents vs Workflow Builders: Why the Difference Matters More Than You ThinkPart 2 of a series on Workflow BuildersA response icon1A response icon1