Brian S. Baran·Dec 19, 2016Taking your Business to the Next Level with a Customer Service StatementCustomer service is everything. It is the life and soul of almost any business.
Brian S. Baran·Nov 3, 2016Customer Satisfaction is the Worst MetricSwimming with the current is always easier than against it and asking your customers if they’re satisfied is always easier than finding out…
Brian S. Baran·Sep 28, 2016My Top Three Customer Service Tactics.Customer service has been on my mind a lot lately. Everywhere I go I pay attention to the service being provided and how issues are…