InMedian BlogbyDerek Homann·Mar 5, 2019A New Product is Brewing…For the better part of the last 2 years, Median has been focused on bringing incredibly easy to use co-browsing software to customers all…
InMedian BlogbyDerek Homann·Dec 20, 2018New site, New featuresIt’s been a while since we’ve last posted. As a matter of fact, it’s been wayyyyy too long. While we’ve been pretty silent on the blog…
InMedian BlogbyDerek Homann·Nov 15, 2017Intercom and Median — Better TogetherWe’re big fans of Intercom here at Median. We’ve been using them since day one to manage customer conversations. A few weeks back we had…A response icon1A response icon1
InMedian BlogbyDerek Homann·Nov 6, 2017New Week, New Feature — Check out Phone ModeUp until now, Median has worked best when integrated with your live chat provider. Today, we’re excited to announce that your phone-based…
InMedian BlogbyDerek Homann·Nov 3, 2017Meet Our Newest Integration Partner -ChatraToday we are excited to announce that Chatra customers can now have access to cobrowsing via an integration with Median.
InMedian BlogbyDerek Homann·Oct 18, 2017LiveChat and Median — The Perfect ComplimentLiveChat has been in the online software game for a long time and when we first launched Median, we knew wanted to work with them. As of…
InMedian BlogbyDerek Homann·Oct 17, 2017Introducing Median — A Direct View into Your Customer’s WorldFor the last few months, we’ve been hard at work building something that will make the lives of customer support agents everywhere much…
Derek Homann·Jun 13, 2017I just quit my job. Here’s why.Earlier this month, I quit my job as the head of support at Flywheel, one of the most promising startups in the Midwest. When I first…
