Eve McCann·Dec 11, 2024Navigating Change: Key Learnings from 2024 in Regulated OrganisationsAs the year comes to a close I’ve been reflecting on my key learnings over the past 12-months, while operating on projects as a Senior…
Eve McCann·Jul 17, 2024Designing with Impact: Harnessing Empathy and Active Listening in Complex Regulated EnvironmentsPercolating thoughts and my reflections on evolving attitudes towards practicing Service Design in industry.
Eve McCann·Feb 24, 2023Your seat at the table: Open AI and the protection of peopleOpen AI image generators are becoming increasingly popular. Their advanced sophistication and use of human language has enabled them to…
Eve McCann·Jan 4, 2023Five learnings from 2022Five learnings from 2022, working as an EY Seren Lead Service Designer, reflecting on my work on engagements, side-of-desk, work…
Eve McCann·Oct 21, 2022What I’ve learned from talking to 10-year-olds about Service DesignSince 2019, I’ve spoken to hundreds of students in over 50 schools about careers in Design, and Service Design, with ages ranging from 10…A response icon1A response icon1
Eve McCann·Oct 3, 2022Five principles for creating community learning platforms in large-organisationsHi there, I’m Eve, a Lead Service Design Consultant at EY Seren and the Global Community & Capability Lead for Lunch & Learn.
Eve McCann·Oct 2, 2022Transitioning into Service Design from other creative backgroundsOver the past several years, from working in Lloyds Banking Group to joining EY Seren, individuals have reached out to ask what Service…
