InChatbots MagazinebyGed Richardson·Apr 25, 2018Struggling with GDPR? Try our chatbot.The changes to EU data privacy laws (aka GDPR) coming into effect on the 25th May, along with recent Facebook data leakage issues, has…
InChatbots MagazinebyGed Richardson·Apr 11, 2018Conversation: The New User InterfaceThis article was originally published on ChatamoA response icon2A response icon2
InChatbots MagazinebyGed Richardson·Mar 28, 2018How 3 Forward-Looking Companies Use Chatbots to Improve SalesAccording to the Chinese zodiac, 2017 was year of the rooster. In the tech world, the biggest talking point was undoubtably chatbots…
InChatbots MagazinebyGed Richardson·Mar 17, 2018Why It’s High Time Small Businesses Got Their Hands on ChatbotsScience fiction writer William Gibson said ‘the future is already here — it’s just not very evenly distributed’ this sums up the state of…
Ged Richardson·Nov 28, 2014Social networks solve the needing-knowing gap in big businessI read a remarkable statistic today. A massive 20% of a knowledge workers week is spent looking for stuff, according to a McKinsey study…
Ged Richardson·Oct 28, 2014Why Enterprise Social Networks don’t work 80% of the time and what you can do about itIn this article I look at some common misconceptions around why enterprise social networks don’t work, and I put forward the case that more.A response icon1A response icon1
