InBootcampbyJuanjo López·Mar 24, 2023Product Security or Drama? A Four-Factor Trust Framework for products, bikes and rollercoasters.Safety or trust is not a fixed characteristic, it’s a cultural outcome. So, it’s crucial to understand this if we aim to ship products on a…
InBootcampbyJuanjo López·Mar 8, 2023Monzo Bank, Grindr and Confessionals | Designing safe conversational experiences.How often has your audience asked for a safer and more reliable product or service? Was your first thought to include the word “secure” or…