Mills Baker·Jul 2, 2018Old Problems, New InstrumentalitiesIt’s often hard to explain what we’re up to at Quora, and in particular how we feel our efforts are related to the broad arc of computer…
Mills Baker·May 19, 2017Scattered Advice for Software Product Designers in 2017There’s a superabundance of advice for designers online, but I thought I’d share —in response to a question on Quora— a few themes that…A response icon1A response icon1
Mills Baker·May 15, 2017How do designers balance the need for UI consistency with continuous UI improvements?Designers should always be aware of switching costs in the general sense. Users absorb not only the benefits and drawbacks of different UI…
Mills Baker·Apr 26, 2017“In a Bosch painting looking for Waldo”An interview with illustrator Gwendal Le Bec about how he and product designer Jen Lee approached new branding illustrations for Quora.
Mills Baker·Mar 11, 2017Mind Gaps: Knowledge & Mental IllnessIn a recent post I tried to summarize why we think something like Quora must eventually exist, not solely for AI or other future systems…A response icon2A response icon2
Mills Baker·Mar 7, 2017Why Design at Quora?I support a team of product designers at Quora, have worked in companies as large as Facebook and as small as a pre-seed startup, and know…A response icon2A response icon2
Mills Baker·Dec 19, 2016Story Thought and System ThoughtMany disputes — in product development and in life — reflect differences in how people think as much as in what they think about a…A response icon5A response icon5
Mills Baker·Dec 16, 2016Filter Bubbles and Bias on Twitter and FacebookI’ve argued in the past against the idea that technology creates or strengthens “filter bubbles,” which ostensibly occur when an
Mills Baker·Feb 26, 2015Why is attention-seeking — like using too many hashtags or @naming someone famous on Twitter —…For many years, I assumed it was because their unfortunate social clumsiness made plain a fact we’d all rather forget: that everyone seeks…A response icon2A response icon2