Medium

Michael Iantosca

Michael Iantosca

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Nov 1

The Hidden Economics of AI: Are Companies Cutting People Faster Than They Can Automate Their Work?

AI can do remarkable things. Replacing a functioning enterprise process, however, is a slightly different proposition

The Hidden Economics of AI: Are Companies Cutting People Faster Than They Can Automate Their Work?

Michael Iantosca

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Sep 10

Why AI Systems Fail: They Need More Than Vector Search

Why preserving structure and meaning can make AI retrieval more reliable, explainable, and useful

Why AI Systems Fail: They Need More Than Vector Search

Michael Iantosca

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Aug 28

Agentic AI for Technical Documentation: A real-world, experience-based review

Business Drivers, Design, Implementation, and People

Agentic AI for Technical Documentation: A real-world, experience-based review

Michael Iantosca

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Aug 28

It’s The End of the Road — for Docs-as-Code

The Agentic Documentation Age Has Exposed the Limits of Markdown and Docs-as-Code. Agentic AI is forcing documentation organizations to…

It’s The End of the Road — for Docs-as-Code

Michael Iantosca

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Jul 12

TWIN DIGITAL TWINS

Connecting a DITA Knowledge Model to iiRDS

TWIN DIGITAL TWINS

Michael Iantosca

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Jun 6

Digital Twins and iiRDS for Agentic Documentation

Michael Iantosca Sr. Director of Knowledge Platforms and Engineering Avalara

Digital Twins and iiRDS for Agentic Documentation

Michael Iantosca

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May 18

Deterministic and Agentic AI Architectures for Technical Documentation

Semantic Governance, Knowledge Graphs, Context Graphs, DOM Graph RAG, and Executable Validation for Enterprise Documentation Systems

Deterministic and Agentic AI Architectures for Technical Documentation

Michael Iantosca

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Feb 5

DITA = Context!

Michael Iantosca Senior Director of Content and Knowledge Management Avalara

DITA = Context!

Michael Iantosca

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Jan 29

Write for People, Structure for Machines

What Do We Mean by Structure?

Write for People, Structure for Machines

Michael Iantosca

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Jan 24

How I Used AI While Writing My Novel

Michael Iantosca Senior Director of Content and Knowledge Platforms Avalara

How I Used AI While Writing My Novel

Michael Iantosca

Michael Iantosca

Michael Iantosca is the Senior Director of Content and Knowledge Engineering at Avalara Inc., with more than 44 years innovating in structured documentation.

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