Rita Cervetto Haro·Sep 12, 2024Starting a new design job after having a babyI’m a service designer with the ability to jump into projects and get things done very quickly. You know what’s not quick? A returning to…
InUX CollectivebyRita Cervetto Haro·Sep 23, 2021The remote design-thinking workshopper’s lifeAnd the only thing that matters as a facilitator during covid times
Rita Cervetto Haro·Sep 23, 2021Service mapping in tech — a success storyIn-house Service designer embeds service mapping in tech company and lives to brag about it!
Rita Cervetto Haro·Apr 27, 2021The wild speed of service design consultancyI wrote this blog three years ago and I’m only publishing it now. I’ve tweaked it because the original was unintelligible. It was written…
Rita Cervetto Haro·Aug 16, 2020How to make your own retro, pre recorded talk for a remote conferenceAt 10.45am on Friday July 17th, my pre-recorded talk was streamed on UX Bristol’s Youtube for around 140 people. I took the cheeky…
Rita Cervetto Haro·Sep 29, 2019“What were you (service designer) asked to do here?” (v2)After my first 9 months in-house at a tech company, I can safely say I’ve made some friends in the team: product managers, agile coaches…
InBootcampbyRita Cervetto Haro·Feb 25, 2019Making a service map from the inside outI’ve never worked in-house or client side before
Rita Cervetto Haro·Aug 3, 2018Thank you letter to Common GoodDear Charlie, Aimee, Lucy, Lisa, Lu, Radina, Fiona & Mark,A response icon1A response icon1
Rita Cervetto Haro·Jul 14, 2018Have a nice teamI gave a 5min ‘lightning talk’ at @UXBristol yesterday. The event had fantastic speakers and workshops. Can’t recommend it enough. It went…
InCommon Good DesignbyRita Cervetto Haro·Jun 11, 2018A digital take on Repeat MedicationsRepeat prescription dispensing is a core activity for pharmacies in the UK — for many it represents over 70% of their revenue.
