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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their helpfulness, professionalism, and efficiency in resolving issues. Consumers appreciate the quick response times and the genuine care demonstrated by the support team. People highlight the agents' patience and clarity in explaining solutions, ensuring a smooth and stress-free experience. Consumers also value the user-friendliness and reliability of the website and services. Reviewers find the platform easy to navigate, with a great user interface. The AI assistant is often mentioned as being surprisingly helpful, quickly addressing initial questions and guiding users effectively. The combination of excellent customer service and a well-designed website contributes to a positive overall user experience.

Based on these reviews

Rated 5 out of 5 stars

I praise Hostinger for its ecosystem of everything you might need to have an online presence - from domains, to web app builders, to hosting for various needs (and much more). For the pasts months I'v... See more

Rated 5 out of 5 stars

The first level AI support works perfectly. If you need additional help, you can request human support. They join the chat quickly, review the conversation history first, and then resolve the issue e... See more

Rated 5 out of 5 stars

I decided to migrate my website and business email to Hosting due to their special offer. I had been struggling with the technical side of things and couldn't get my emails to work. Today I spoke to M... See more

Rated 5 out of 5 stars

If you're looking for website hosting as well as all the tools you need to build your online business, gather leads, take payments, email marketing, you don't need to look anywhere else. Hostinger h... See more

Rated 5 out of 5 stars

I had an amazing experience with Hostinger thanks to their support agent, Abdelhadi. He went above and beyond to help me set up my website and transfer my hosting from a lost account to my new one.... See more

Rated 5 out of 5 stars

After getting frustrated with the chatbot, it routed me to a human, Annas. They helped me, were super patient. I am an old fart and newbie/novice when it comes to website development. Logging in to... See more

Rated 3 out of 5 stars

I would recommend it to anyone who only needs to host a simple landing page. If you want to embed code or improve your website beyond their limitations, it is not possible. Tracking traffic throug... See more

Company replied

Rated 5 out of 5 stars

Abay was a great help! i was terrified learning that there was phishing going on, on my website. I had no idea how it happened or how to get rid of it. I am not a coder, I contracted a company to help... See more

Rated 5 out of 5 stars

Hostinger so far from my experience has been excellent. Ive had no issues that were unreasonable. Any issues that did arise where absolutely to be expected and absolutely normal to have, and when I... See more

Rated 5 out of 5 stars

Everything has been easy and fantastic with Hostinger. Uploads have been easy, builders have worked and are glitch-free. Great user interface. Even when I run into difficulty figuring something out... See more

Rated 5 out of 5 stars

I contacted Kodee after hours on a Sunday afternoon and he was on top of my issue shortly after I submitted my e-mail. He worked with me until the issue was resolved even though the problem was with... See more

Rated 5 out of 5 stars

kel and Manuel were amazing in supporting me with my troubles, they gave better answers then the AI. the response the ai gave was a one and done deal where you can only do this, but when i spoke to k... See more

Rated 5 out of 5 stars

Hostinger is an amazing service, especially for small businesses just starting off. It's easy to use, extremely affordable at a time when not much sales are coming in and their guides are exceptional

Rated 5 out of 5 stars

I worked with Aymene this time on the website (usasab.com). Something I really like about Hostinger is that I rarely have to use technical support. The software is pretty intuitive. The AI agent is am... See more

Rated 5 out of 5 stars
Invited

Hostinger.com helped me build a wonderful website. It made the process effortless with clear instructions and excellent suggestions. The site looked like it was created by a top-ranked media company.... See more

Rated 5 out of 5 stars

Unfortunately, Kodee was under the weather and couldn't formulate a response, bummer. Then Maya jumped into the support chat and was a tremendous help by checking to ensure there were no other issues... See more

Rated 5 out of 5 stars
Invited

Building a website on Hostinger has been extremely easy and quick. They offer everything I need and it is very affordable which has been helpful when starting up a new business. Definitely worth every... See more

Rated 5 out of 5 stars

I received an email that indicated that emails sent from client accounts' web forms that were using Sendmail (PHPMail) was causing a reputation issue. I was advised to use SMTP from these domain websi... See more

Rated 5 out of 5 stars

I have been with them for many years and the best part about the company is their support and the quick resolutions. They stay with you till problem is solved, not like other companies that try to pas... See more

Rated 5 out of 5 stars

Hostinger is easy to use, fast, and very reliable. Their support team responds quickly and is always helpful. The setup is simple, the dashboard is clean, and the overall performance is excellent. Hig... See more

Rated 5 out of 5 stars

I have generally been really happy with my experiences with Hostinger to date. But today, I received an email stating: "Upgrade your VPS Plan. Exclusive Black Friday savings: the most power... See more

Rated 4 out of 5 stars
Invited

I'm really impressed with Hostinger so far! As someone fairly new to website building, I'm excited to be getting my businesses online and discovering all the amazing features available. The platfor... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with the team — especially with Ilyass and Nadia. They provided fast, detailed, and professional service to restore my website and email. They communicated clearly, resol... See more

Rated 5 out of 5 stars

Very patient and understanding, helped me thoroughly with every minor detail taken care of. I honestly felt I am talking to one of the manager position staff. That was the level of expertise I was pro... See more

Rated 5 out of 5 stars
Invited

I’ve been using hostinger for more than 10 years and it’s been the best hosting service, affordable, reliable, 100% refund if you request a refund. It’s been the best so far in the world.

Rated 4 out of 5 stars

The bot on Hostinger was surprisingly helpful as it helped me navigate my way through my VPS web site. I found the fastpanel was disruptive to my efforts so I ditched it with the help of the bot. All... See more

Company replied

Rated 5 out of 5 stars

The company is great not just good. the customer support is highly professional, expert and friendly. esspecially Aissam, one of there help assistant. Superb Experience. got my issue resolved within a... See more

Rated 5 out of 5 stars

Excellent response from sales. I had a problem with the verification code, sales forwarded me to the right place, & it was quickly put right. A great start, just hope building my website is that easy... See more

Rated 4 out of 5 stars

Started out @ a 1 star because i was not getting anywhere with the AI chat box, took a while to be connected with a live chat agent. However things worked out well

Company replied

Rated 5 out of 5 stars
Invited

just the domain name ,I paid a total of 13€ for 3 years with the year-end promotion, the only thing I can say about Hoster is "it can't be described, it can be experienced" 👍👍👍

Rated 5 out of 5 stars
Invited

Your customer service is what keeps me coming back to Hostinger. You provide spot-on assistance anytime needed. Keep it up!

Rated 5 out of 5 stars

I'm difficult. I get it. I don't understand the language and I'm trying to rebuild my website with a new host. But Julia hung in there and finally got me on the right track so i could do what I wa... See more

Rated 5 out of 5 stars
Invited

Hostinger's User interface is 2nd to none and easy to navigate and their tech support is stellar! Best bang for your buck in my opinion!

Rated 5 out of 5 stars

Great experience moving to Hostinger!! What stands out most is their customer support. The live chat team responds quickly, is knowledgeable, and solves issues without unnecessary delays.

Rated 5 out of 5 stars

I’ve been using Hostinger for a while now, and I’m really impressed! Their hosting services are fast and reliable, but what truly stands out is their support team. A huge shoutout to Isa and Mantas, w... See more

Rated 5 out of 5 stars

Hostinger support is fast, friendly and actually solves the issue. Got my problem fixed within minutes. Great experience!

Rated 5 out of 5 stars

The engineer was extremely professional and efficient. He spent only 10 minutes to provide three concrete suggestions that immediately solved my problem. Compared to the AI, which took two hours witho... See more

Rated 5 out of 5 stars

I’ve been using Hostinger for a while now, and recently I needed help with a technical issue. That’s when Rayane stepped in — and honestly, he’s the real deal. Professional, patient, and genuine... See more

Rated 5 out of 5 stars

I had a solid experience with Honstinger. Their service was straightforward, fast, and reliable. Kodee, their AI assistant, was excellent. It cleared up my initial confusion quickly and accurately. A... See more

Rated 5 out of 5 stars

Each time I reach out to Hostinger, they are always super helpful, professional, and efficient. Today I had the pleasure of working with Sheney, who was exceptional! Super friendly, quick to underst... See more

Rated 5 out of 5 stars

I recently faced a technical issue with my service, mainly related to blocked outgoing emails. Mantas from Hostinger support was extremely helpful, he responded quickly, explained everything cle... See more

Rated 5 out of 5 stars

Hostinger Review — Truly Impressive! Hostinger tops the chart for me. After dealing with the stress of manual backups, VPS self-management, and security on other platforms, switching to Hosti... See more

Rated 5 out of 5 stars
Invited

Hostinger provides excellent value for money with fast loading speeds, reliable uptime, and an easy-to-use dashboard that makes managing websites simple even for beginners. Their customer support is... See more

Rated 5 out of 5 stars

I had an issue with my website and contacted Hostinger support. Naomi was very friendly and patient, explained everything clearly, and fixed the problem quickly. I really appreciate the help and pro... See more

Rated 5 out of 5 stars

I was truly touched. Not just by the fact that they followed the platform’s standard procedures, but by the genuine care and effort they put into looking after my issue, even when it wasn’t directly r... See more

Rated 5 out of 5 stars

I have been using Hostinger’s hosting and domain services for a long time and have never faced any issues. Their support person Yassine, is also very helpful and friendly. Highly recommended provider.... See more

Rated 5 out of 5 stars

I’ve been using Hostinger for a while now, and their customer support continues to impress me. Every time I’ve reached out—whether it was about domain settings, hosting configuration, or gene... See more

Rated 5 out of 5 stars
Invited

Having used the hosting services of Hostinger to build and serve up my Wordpress sites I have found their interface to be excellent and their hosting to be reliable and secure. I recommend their serv... See more

Rated 5 out of 5 stars

I had an issue with an unexpected renewal and contacted Hostinger’s support team. The agent handled my case quickly, professionally, and with great patience. They escalated my request immediately... See more

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Company details

  1. #13 of 65 best companies in Web Hosting Company
  2. #100 of 248 best companies in Business to Business Service
  3. #8 of 26 best companies in DNS Provider
  4. #14 of 47 best companies in e-Commerce Solution Provider
  5. #6 of 26 best companies in Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: [email protected]
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

58K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the exceptional support I received from Hostinger, especially from Ema. She helped me get my website live and smoothly transferred it to another Hostinger account without any issues. Her guidance was clear, quick, and extremely helpful.

Ema also went the extra mile by suggesting important steps like creating proper backups, which shows her dedication and expertise. Her support made the whole process easy and stress-free.

Thank you, Ema, and the entire Hostinger team for your professionalism and outstanding customer service!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Luis provided an outstanding level of…

Luis provided an outstanding level of support throughout my entire experience. He was extremely patient, professional, and clear in explaining every detail regarding my DNS issue. Even when the situation became confusing, he stayed calm and guided me step by step, making sure I fully understood the process. What impressed me the most was how friendly and reassuring he remained, even when I had several questions. He carefully checked the DNS records, explained why my domain wasn’t resolving, and gave precise instructions on how to fix it. His guidance helped me understand nameservers, propagation time, and common DNS problems. Thanks to him, the issue was finally resolved, and I now feel confident managing my domain settings in the future. The whole conversation showed his excellent communication skills and dedication. I sincerely appreciate his help. This is truly 10/10 support

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

sadly hostinger became ultra slow

sadly hostinger became ultra slow. I use cloud hosting, and all other sites load well except my wordpress sites. one site is even new, still load slow.

Update to reply: if you want let me know at pluginoise@gmail .com, if things get fixed, I can remove the review.

1. all my WP sites are slow, even after disabling plugins

2. other websites loads smoothly. What it means? That's it's on the hosting end.

December 4, 2025
Unprompted review
Hostinger logo

Reply from Hostinger

Hello, Viliam,

Thanks for sharing your experience with us. Your feedback helps us find ways to improve and keep delivering reliable service.

Be sure we're ready to investigate this situation, so we've sent you an account request. Please answer it as soon as you have a moment to spare.

Best wishes,
Gabriela from Hostinger

Rated 1 out of 5 stars

Get ready for issues!

Since I moved my websites to Hostinger, I have faced an issue with proper loading and functionality of the websites multiple times a day. I have tried to resolve the issue with them. For 6 months, all I got was clearing cache, nobody cares that your website will not work for another 6 months :) Highly not recommended.

December 4, 2025
Unprompted review
Hostinger logo

Reply from Hostinger

Hello, Kamil,

Thanks for sharing your experience with us. Your feedback helps us find ways to improve and keep delivering reliable service.

Be sure we're ready to investigate this situation, so we've sent you an account request. Please answer it as soon as you have a moment to spare.

Best wishes,
Gabriela from Hostinger

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