British Corner Shop Reviews 

53,369
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping services and the wide variety of products available from overseas stores. Shoppers consistently appreciate that their packages arrive properly packed and intact, making it simple to order favorite items from home. However, some customers also noted that certain delicate items like chocolates and biscuits occasionally arrived melted or crushed due to transportation issues. A few reviewers additionally experienced unexpected delivery delays or high customs charges when receiving their packages internationally. People mentioned that dealing with these transit obstacles or extra fees can occasionally impact an otherwise smooth shopping journey.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a fantastic selection of familiar goods and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times, undamaged items, and... See more

Order

Users describe positive interactions with order, highlighting that everything arrives correctly and they are... See more

Quality

Customers had positive experiences with quality, expressing general satisfaction with well-packed items... See more

Service

Reviewers highlight positive aspects of service, frequently expressing satisfaction with the fast delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of goods from a variety of companies and stores. familiar brands and some newcomers. Well packed box but unfortunately one cake box has been squashed. Surprised that DHL hands off fin... See more

Rated 4 out of 5 stars

Shipping is very fast and everything being properly taken care from custom to delivery. It also offers varieties of goods which is great to make one stop shopping. Prices are reasonable, the only down... See more

Rated 4 out of 5 stars

This is by large a good service and it’s great to be able to get certain products that you simply cannot obtain in the USA. My only slight disappointment was that the digestives were not properly wra... See more

Rated 4 out of 5 stars

My parcel arrived safely in Peru in pristine condition. The packaging was first rate ensuring that the products were undamaged. An excellent job by British Corner Shop!


Company details

  1. Supermarket
  2. also in
  3. Candy Store

Written by the company

British Corner Shop is the British Brand Export Company – helping connect people worldwide with their favourite products from the UK. Stocking thousands of British food & drink items, we deliver worldwide using through our established international courier and freight networks. We don’t just lead the way on quality, we are also No.1 for trust and innovation. We deliver on integrity, expertise and ambition, quintessentially British values that resonate worldwide.

British Corner Shop Details

Written by the company

Excellent Customer Service
You can always contact us by phone or email, during office hours. Customer service is at the heart of what we do, and 7 out of 10 customers come back and order from us again.
Fully Tracked Delivery
We have embedded customer support with our courier, and you can track the progress of your order through your account page on the British Corner Shop website.

Guaranteed Delivery

Our packages are all fully insured.

Our packages are all fully insured.
All of our deliveries are fully insured, and we guarantee that any breakages will be refunded. We require photographic evidence of all breakages for a refund to be given. As a Sunday Times Fast Track 100 Export company, and winner of the Queen's Award for Enterprise in International Trade, you can trust British Corner Shop to deliver.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(53,369)

1,084 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great selection of goods from a variety…

Great selection of goods from a variety of companies and stores. familiar brands and some newcomers.
Well packed box but unfortunately one cake box has been squashed. Surprised that DHL hands off final delivery to USPS and this may cause rough handling at local level.

October 8, 2026
Rated 5 out of 5 stars

Very efficient

Very efficient - even to the USA where postal services have been going downhill. Kept me informed throughout the transaction.

October 8, 2026
Rated 4 out of 5 stars

I got exactly what I ordered

I got exactly what I ordered. Delivery is still expensive £39.99 so in New Zealand $ it makes it about $80.00 and then I had an email from DHL asking for $2.25 for small packages!! I know that isn’t a lot but when you add it all together it’s expensive. So although my experience was good I think it will be some time before I order again.

October 7, 2026
Rated 2 out of 5 stars

Didn't notify me of out-of-stock item prior to shipping

The original intention of this order was to order gluten-free items for my friend. I added additional items only as an after-thought. One of the GF items I ordered was out-of-stock, and instead of contacting me to see if I wanted to replace it with something, they just refunded me the money and shipped. So if I want to get another GF item, I would have to make ANOTHER order with shipping, instead of bundling all the shipping together in the original order.

The delivery was fast, I will give them that, but I am very upset they did not even give me an opportunity to modify my order when one of the items was out-of-stock.

October 7, 2026
Rated 4 out of 5 stars

The goods arrived intact and were all…

The goods arrived intact and were all good although some if the chocolate had melted en route. The only criticism was of the delivery method. It arrived very quickly in the DHL facility Shreveport on Friday. They are closed over the weekend and they only deliver once or twice a week to our area. As a result the parcel was still in Shreveport on Tuesday. It took longer to come 60 miles than it took to come 5,000 miles. I was concerned about the parcel sitting around in the heat and some of the food did not have a particularly long shelf life. This side of ghings was a little disappointing.

October 7, 2026
Rated 5 out of 5 stars

Great Experience all around

From placing the order, through packing and then shipping the same to Fort Worth, TX we were kept fully informed of the status. The items arrived as per the specified date of arrival. All things were excellently packed and arrived totally undamaged. A great experience all around. Thank you British Corner Shop!!

October 7, 2026

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