Beehaw
  • Communities
  • Create Post
  • search
    Search
  • Login
  • Sign Up
alyaza [they/she] ( alyaza@beehaw.org ) MA to TechnologyEnglish · 3 years ago

Suicide Hotlines Promise Anonymity. Dozens of Their Websites Send Sensitive Data to Facebook

themarkup.org

external-link
message-square
40
link
fedilink
  • cross-posted to:
  • DefederateMeta@fedia.io
  • privacy@kbin.social
  • eticadigitale@feddit.it
  • tech@kbin.social
542
external-link

Suicide Hotlines Promise Anonymity. Dozens of Their Websites Send Sensitive Data to Facebook

themarkup.org

alyaza [they/she] ( alyaza@beehaw.org ) MA to TechnologyEnglish · 3 years ago
message-square
40
link
fedilink
  • cross-posted to:
  • DefederateMeta@fedia.io
  • privacy@kbin.social
  • eticadigitale@feddit.it
  • tech@kbin.social
Suicide Hotlines Promise Anonymity. Dozens of Their Websites Send Sensitive Data to Facebook – The Markup
themarkup.org
external-link
The Markup found many sites tied to the national mental health crisis hotline transmitted information on visitors through the Meta Pixel
alert-triangle
You must log in or # to comment.
  • ryan ( ryan@the.coolest.zone ) 
    link
    fedilink
    arrow-up
    68
    ·
    3 years ago

    It looks like the important part is here:

    After publication, Maca Ferguson, a spokesperson for Volunteers of America Western Washington, said the pixel was used for fundraising efforts and “not intended to collect personally identifiable information for purposes of tracking or transmitting this data back to Meta, its subsidiaries, or any third party for any reason” and that any data was sent “without our knowledge or consent.” Ferguson told The Markup the organization has since removed the pixel.

    It’s possible these crisis websites were using Facebook for fundraising efforts without reading the fine print of what adding a “click here to go to Facebook and donate” actually captures. It’s part of what makes these integrations with large social media corporations so insidious.

    • StrayCatFrump ( StrayCatFrump@beehaw.org ) 
      link
      fedilink
      English
      arrow-up
      37
      ·
      edit-2
      3 years ago

      Out of 33 of these crisis center websites they looked at:

      In follow-up tests, four organizations appeared to have completely removed the code. The majority of the centers we contacted did not respond to requests for comment.

      Ignorance may have been an excuse prior to this investigation, but it’s not an excuse now.

      • interolivary ( interolivary@beehaw.org ) 
        link
        fedilink
        arrow-up
        8
        ·
        3 years ago

        Sure it is; an investigation doesn’t really mean anything to them, they can just go on as they have before. Not sure if there’ll be any legal repercussions?

        • StrayCatFrump ( StrayCatFrump@beehaw.org ) 
          link
          fedilink
          English
          arrow-up
          14
          ·
          edit-2
          3 years ago

          All right. Well, let me rephrase: it’s not a meaningful excuse which we should buy as justification for gross undermining of our privacy and our trust in organizations which allegedly exist to help us when we are in crisis.

    • Melmi ( melmi@lemmy.blahaj.zone ) 
      link
      fedilink
      arrow-up
      10
      ·
      3 years ago

      “Whoops!”

  • Leperhero ( Leperhero@lemmy.ml ) 
    link
    fedilink
    English
    arrow-up
    67
    ·
    3 years ago

    Reason 10000 why facebook is a fucking cancer on society.

    • AnyColorIWant ( AnyColorIWant@lemmy.ml ) 
      link
      fedilink
      English
      arrow-up
      8
      ·
      3 years ago

      What’s crazy is that reason 10,000 is not even as high as the total number of reasons goes.

      • Leperhero ( Leperhero@lemmy.ml ) 
        link
        fedilink
        English
        arrow-up
        2
        ·
        3 years ago

        Its such a sad truth

  • argv_minus_one ( argv_minus_one@beehaw.org ) Banned
    link
    fedilink
    English
    arrow-up
    62
    ·
    3 years ago

    They also promise to help you, then send a squad of goons to your house to kidnap you and confine you indefinitely in a mental institution (read: torture chamber).

    Suicide prevention organizations have been inhumanly cruel for many years, so there’s nothing surprising about their cooperation with Facebook.

    • Shinhoshi ( Shinhoshi@infosec.pub ) 
      link
      fedilink
      English
      arrow-up
      7
      ·
      edit-2
      2 years ago

      deleted by creator

      • ThatBikeGuy ( ThatBikeGuy@lemmy.ca ) 
        link
        fedilink
        English
        arrow-up
        3
        ·
        3 years ago

        Removed by mod

        • rs5th ( rs5th@beehaw.org ) 
          shield
          M
          link
          fedilink
          English
          arrow-up
          22
          ·
          3 years ago

          This isn’t the place to peddle conspiracy theories. Removed.

        • interolivary ( interolivary@beehaw.org ) 
          link
          fedilink
          English
          arrow-up
          34
          ·
          3 years ago

          then you will realize the pandemic was just a test run

          The pandemic isn’t a test anything. It’s a pandemic, they happen.

        • dom ( dom@lemmy.ca ) 
          link
          fedilink
          English
          arrow-up
          16
          ·
          3 years ago

          Please don’t bring conspiracy theory garbage here.

        • 🇺🇦 seirim  ( administrator@lemmy.pro ) 
          link
          fedilink
          English
          arrow-up
          7
          ·
          3 years ago

          Dude what the f, the pandemic was real as heck.

  • IsThisLemmyOpen ( IsThisLemmyOpen@lemmy.dbzer0.com ) 
    link
    fedilink
    English
    arrow-up
    46
    ·
    edit-2
    3 years ago

    deleted by creator

    • potpie ( potpie@beehaw.org ) 
      link
      fedilink
      English
      arrow-up
      20
      ·
      3 years ago

      Given how modern suggestion algorithms seem to be poorly moderated, unregulated black boxes aimed at keeping users engaged on site above all else… I won’t be surprised if/when we learn that this has literally happened.

      • bagfatnick ( bagfatnick@kulupu.duckdns.org ) 
        link
        fedilink
        English
        arrow-up
        16
        ·
        3 years ago

        This reminds me on why I turned off personalised ads on Google many years ago.

        I work as a psychiatrist, and regularly have to search for literature surrounding the medications I prescribe (like antidepressants). After a few months of practice, Google started having ads that start with “if you’re depressed, have you tried… ?” Or the more click-baity “so-and-so have tried … and you won’t believe what happens next! ”

        It was funny the first few times, thinking that Google must have profiled me as depressed.

  • Storksforlegs ( storksforlegs@beehaw.org ) 
    link
    fedilink
    English
    arrow-up
    31
    ·
    3 years ago

    It sounds like the organization might not have been aware that this fundraising tool was doing this, that’s even worse. They think they’re providing a service to people and raising money meanwhile the people they’re helping are unwittingly being tracked - who knows how this information could be misused by insurers/employers/etc etc.

    I wonder what recourse the organizations could take? A lawsuit? Going to the media?

    • alyaza [they/she] ( alyaza@beehaw.org ) OP
      link
      fedilink
      English
      arrow-up
      16
      ·
      3 years ago

      I wonder what recourse the organizations could take? A lawsuit? Going to the media?

      it seems very unlikely, at face, that they’d have legal standing to sue here (for a variety of reasons but the biggest one is probably lack of a law being violated due to US privacy law being so poor) so probably bad PR at most to be honest

  • StrayCatFrump ( StrayCatFrump@beehaw.org ) 
    link
    fedilink
    English
    arrow-up
    17
    ·
    3 years ago

    I appreciate that the only JS scripts Beehaw seems to load are from beehaw.org. Usually NoScript shows like two full pages of domains, and (at least—you know, the obvious ones like xyzads4you.com) half of them are for ads and “analytics”.

    • brie ( brie@beehaw.org ) 
      link
      fedilink
      English
      arrow-up
      22
      ·
      3 years ago

      JS is first-party only, but as a PSA, Lemmy does not proxy images, so for someone could use ![](https://example.com/tracker.png), and loading the comment will contact example.com.

      • StrayCatFrump ( StrayCatFrump@beehaw.org ) 
        link
        fedilink
        English
        arrow-up
        5
        ·
        3 years ago

        Yeah. Good point. Might be a good feature to add…

  • RiikkaTheIcePrincess ( RiikkaTheIcePrincess@kbin.social ) 
    link
    fedilink
    arrow-up
    14
    ·
    3 years ago

    Oh, I read that headline and growled out loud. Yet another reason not to trust those places nor expect anything good out of them. Maybe they’ll call the cops, maybe they’ll just call Facebook. Maybe they didn’t mean to, maybe it doesn’t matter. sigh

  • xuxebiko ( xuxebiko@kbin.social ) 
    link
    fedilink
    arrow-up
    10
    ·
    3 years ago

    That’s just nasty.

  • webghost0101 ( webghost0101@lemmy.fmhy.ml ) 
    link
    fedilink
    English
    arrow-up
    9
    ·
    3 years ago

    Wauw seemed like they really looking out for their users from the bottom of their hearth. Did they use that info to provide daily motivational messages or changed the personal algorithm to push less content that causes negative emptions… Or did they figure out its yet another demographic that can get triggered into an action/purchase from a wel designed ad?

    • GraceGH ( GraceGH@beehaw.org ) 
      link
      fedilink
      English
      arrow-up
      14
      ·
      3 years ago

      In some of my worse moments, Amazon has genuinely recommended me a “these things bought together” purchase of a tank of helium, a plastic tube, and a tank regulator. Corporations will do literally anything for money.

      • argv_minus_one ( argv_minus_one@beehaw.org ) Banned
        link
        fedilink
        English
        arrow-up
        8
        ·
        3 years ago

        They’re not wrong that those things are bought together, unfortunately.

        • interolivary ( interolivary@beehaw.org ) 
          link
          fedilink
          English
          arrow-up
          5
          ·
          3 years ago

          Usually nitrogen and not helium, cheaper

  • ThatBikeGuy ( ThatBikeGuy@lemmy.ca ) 
    link
    fedilink
    English
    arrow-up
    9
    ·
    3 years ago

    they send data to a lot more than just facebook.

    The true extent is chilling. https://robwipond.com/your-consent-is-not-required

  • Daniel Retana ( DannyBoy@mastodon.ie ) 
    link
    fedilink
    arrow-up
    8
    ·
    3 years ago

    @alyaza That’s not surprising to me. At this point I can only believe in privacy if they made their app/software open source.

  • 🗑️😸 ( trash@lemm.ee ) 
    link
    fedilink
    English
    arrow-up
    7
    ·
    3 years ago

    That’s fucked

  • CanadaPlus ( CanadaPlus@lemmy.sdf.org ) 
    link
    fedilink
    English
    arrow-up
    5
    ·
    3 years ago

    I can’t say I’m surprised at all.

  • Zuberi ( Zuberi@kbin.social ) 
    link
    fedilink
    arrow-up
    4
    ·
    3 years ago

    Pretty shitty ngl

Technology

technology

Subscribe from Remote Instance

Create a post
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@beehaw.org

A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.

Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.

Subcommunities on Beehaw:

  • Free and Open Source Software
  • Programming
  • Operating Systems

This community’s icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

Visibility: Public
globe

This community can be federated to other instances and be posted/commented in by their users.

  • 214 users / day
  • 1.34K users / week
  • 2.66K users / month
  • 6.4K users / 6 months
  • 5.09K local subscribers
  • 42.7K subscribers
  • 5.92K Posts
  • 103K Comments
  • Modlog
  • mods:
  • Chris Remington ( remington@beehaw.org ) 
  • alyaza [they/she] ( alyaza@beehaw.org ) 
  • TheRtRevKaiser ( TheRtRevKaiser@beehaw.org ) 
  • gyrfalcon ( gyrfalcon@beehaw.org ) 
  • rs5th ( rs5th@beehaw.org ) 
  • coldredlight ( coldredlight@beehaw.org ) 
  • Leigh ( SemioticStandard@beehaw.org ) 
  • TheRtRevKaiser ( TheRtRevKaiser@kbin.social ) 
  • BE: 0.19.15
  • Modlog
  • Legal
  • Instances
  • Docs
  • Code