AI Answering

TradeHalo is a cloud-based AI phone assistant for UK tradespeople and small trade businesses, including plumbers, electricians, heating engineers, and builders. It answers incoming calls in the business’s name on a dedicated UK phone number, including outside normal working hours, and collects the job type, location, and urgency. After each call, it texts the tradesperson the caller’s details and an AI-generated summary, and sends the caller a confirmation. Urgent enquiries can trigger an immediate alert. The Pro plan books appointments into Google Calendar during calls and accounts for travel time. All plans include unlimited answered calls, transcripts, AI summaries, spam blocking, and a mini-website. TradeHalo helps small trade businesses respond to enquiries while working on site.

fonio is an AI phone assistant that answers calls around the clock and handles conversations like a human employee. It can receive calls, understand each caller’s request, answer common questions, collect structured information, forward urgent or specialized inquiries, schedule appointments, and send transcripts or callback notes when staff are unavailable. Businesses can define the assistant’s voice, language, welcome message, in-call behavior, escalation rules, and post-call workflows without coding. fonio can handle multiple calls at once, helping teams avoid missed calls and long hold times during busy periods. Its multilingual assistant supports more than 35 languages, automatically recognizes the caller’s language, responds appropriately, and can switch languages during a conversation. It connects with calendar tools, CRMs, databases, and internal systems through native integrations and APIs, allowing it to check availability, retrieve information, write data back, etc.