Audience
Companies that need to answer calls, schedule visits, and route urgent cases without keeping receptionists constantly on duty
About fonio
fonio is an AI phone assistant that answers calls around the clock and handles conversations like a human employee. It can receive calls, understand each caller’s request, answer common questions, collect structured information, forward urgent or specialized inquiries, schedule appointments, and send transcripts or callback notes when staff are unavailable. Businesses can define the assistant’s voice, language, welcome message, in-call behavior, escalation rules, and post-call workflows without coding. fonio can handle multiple calls at once, helping teams avoid missed calls and long hold times during busy periods. Its multilingual assistant supports more than 35 languages, automatically recognizes the caller’s language, responds appropriately, and can switch languages during a conversation. It connects with calendar tools, CRMs, databases, and internal systems through native integrations and APIs, allowing it to check availability, retrieve information, write data back, etc.
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Answering AI is an advanced AI-driven call-answering service designed to handle your phone calls 24/7, ensuring your customers receive immediate assistance. Setting up your virtual receptionist is straightforward: simply describe how you want calls managed, similar to writing a ChatGPT prompt. The system integrates seamlessly with your existing phone numbers, calendars, and call forwarding settings, enabling the AI to manage scheduling, route complex inquiries to your team, and maintain synchronization across platforms. Answering AI caters to various industries, including small businesses, law offices, online stores, medical practices, creative agencies, SaaS companies, and remote teams. Notable features include a customizable smart call button for your website that adapts to visitor behavior, context intelligence to personalize conversations based on the caller's webpage activity, and intelligent routing to determine when to handle inquiries or involve human experts.
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Simple Phones
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Smartest Voice
The AI Assistant for small businesses
SmartestVoice helps small and medium-sized businesses cut administrative costs and free up time for their customers. It handles customer communication across multiple channels, so no call or message goes unanswered.
- Omnichannel support: Answers calls, web chats and WhatsApp messages instantly, day and night, so no customer is lost.
- AI voice agent: Natural conversations with no menus and no hold music.
- Smart scheduling: Manages appointments, buffer times, staggered slots and cancellations to keep the calendar realistic.
- Analytics: A clear overview of call, chat and booking trends, showing what's working for your business.
- Always on, 24/7: Every call and message is picked up in under a second.
Smartest Voice is built with the businesses that use it, with close attention to detail and improvements after every conversation.
Learn more about Smartest Voice
Pricing
Starting Price:
€99 per month
Free Trial:
Free Trial available.
Company Information
fonio
Founded: 2024
Austria
www.fonio.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online
fonio Frequently Asked Questions
Q: What kinds of users and organization types does fonio work with?
fonio works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does fonio support in their product?
fonio supports these languages: English.
Q: What kind of support options does fonio offer?
fonio offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does fonio integrate with?
fonio integrates with: Cal.com, Calendly, HubSpot CRM, Make, Mailchimp, monday CRM, n8n, Notion, Salesforce, Slack, Trello, and WhatsApp.
Q: Does fonio have an API?
Yes, fonio has an API.
Q: What type of training does fonio provide?
fonio provides training in the form of documentation, live online, webinars, and videos.
Q: Does fonio offer a free trial?
Yes, fonio offers a free trial.
Q: How much does fonio cost?
Pricing for fonio starts at €99 per month.
