Audience
Online stores and e-commerce brands that want an AI agent to sell and support across chat, email and marketplaces
About AskSpot
AskSpot is a cloud-based AI sales and support platform for online retailers. Its storefront chat agent searches product catalogs, answers questions about products, delivery and returns, compares and recommends items, and helps shoppers complete purchases. A separate inbox agent connects with help desks and marketplace inboxes to classify messages, retrieve store data, draft or send replies, and escalate cases to staff. The service includes a shared knowledge base, workflow controls and analytics, and its agents can converse in more than 200 languages. Documented connections include Shopify, WooCommerce, Magento, PrestaShop, IdoSell, Shoper, AtomStore, RedCart, BaseLinker, Freshdesk, Thulium, Zendesk, Allegro and Amazon; other systems can use custom API integrations. AskSpot is built for e-commerce businesses automating product discovery and customer assistance across storefront, help-desk and marketplace channels.
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Pricing
Starting Price:
$290/month
Pricing Details:
The AI Chat Agent is €250/month for up to 1,250 conversations; additional conversations cost €0.18 each and additional domains or instances cost €49/month. The AI Inbox Agent is €120/month plus €0.18 per ticket resolved without a human and €0.05 per processed ticket. Monthly billing; no setup fee or per-seat charge; prices exclude VAT. A 7-day free trial is available.
Free Trial:
Free Trial available.
Company Information
AskSpot
Founded: 2022
Poland
askspot.io
Videos and Screen Captures
AI product search – the AI Chat Agent recommends and compares products and adds them to the cart
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online
AskSpot Frequently Asked Questions
Q: What kinds of users and organization types does AskSpot work with?
AskSpot works with these users and organization types: Mid Size Business, Small Business, and Enterprise.
Q: What languages does AskSpot support in their product?
AskSpot supports these languages: Afrikaans, Albanian, Arabic, Armenian, Basque, Bengali, Bulgarian, Catalan, Cambodian, Chinese (Mandarin), Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, Estonian, Fiji, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Korean, Latin, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Punjabi, Quechua, Romanian, Russian, Samoan, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish , Tamil, Tatar, Telugu, Thai, Tibetan, Tonga, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Cantonese.
Q: What kind of support options does AskSpot offer?
AskSpot offers support via online.
Q: What other applications or services does AskSpot integrate with?
AskSpot integrates with: Allegro, Amazon, BigCommerce, Freshdesk, IdoSell, Klaviyo, Magento, PrestaShop, RedCart, Shoper, Shopify, Thulium, WooCommerce, and Zendesk.
Q: Does AskSpot have an API?
Yes, AskSpot has an API.
Q: What type of training does AskSpot provide?
AskSpot provides training in the form of documentation and live online.
Q: Does AskSpot offer a free trial?
Yes, AskSpot offers a free trial.
Q: How much does AskSpot cost?
Pricing for AskSpot starts at $290/month.
Q: What pricing for support is available for AskSpot?
AskSpot offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for AskSpot?
AskSpot offers training included with purchase and additional fee / premium available.
