Audience
Businesses in customer service, particularly those in telecom, healthcare, retail, and financial services, looking to enhance real-time support and improve customer engagement through co-browsing technology
About Cobrowse.io
Cobrowse.io is a cutting-edge co-browsing platform designed to enhance customer support by allowing agents to interact directly with customers' web or mobile experiences in real time. By sharing live screens, agents can guide customers through complex processes, troubleshoot issues, and answer questions with high precision. The platform supports seamless integration with other customer service tools and offers privacy features, such as automatic redaction, to ensure data security. Cobrowse.io’s solution boosts agent efficiency, reduces resolution time, and improves customer satisfaction by creating more personalized, effective interactions.
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Pricing
Starting Price:
$18 per month
Free Version:
Free Version available.
Integrations
Company Information
Cobrowse.io
Founded: 2018
United States
cobrowse.io
Videos and Screen Captures
Other Useful Business Software
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Product Details
Platforms Supported
Cloud
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Support
Online
Cobrowse.io Frequently Asked Questions
Q: What kinds of users and organization types does Cobrowse.io work with?
Cobrowse.io works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Cobrowse.io support in their product?
Cobrowse.io supports these languages: English.
Q: What kind of support options does Cobrowse.io offer?
Cobrowse.io offers support via online.
Q: What other applications or services does Cobrowse.io integrate with?
Cobrowse.io integrates with: Freshdesk, Genesys Cloud CX, Intercom, Salesforce, Totality, and Zendesk.
Q: Does Cobrowse.io have a mobile app?
Yes, Cobrowse.io has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Cobrowse.io provide?
Cobrowse.io provides training in the form of documentation and live online.
Q: How much does Cobrowse.io cost?
Pricing for Cobrowse.io starts at $18 per month.
