Audience

MSPs

About DeskDirector

With DD Tech you can work on your ConnectWise and Autotask tickets anywhere, on any device. Fully customizable Service Catalog and superior Custom Forms to give quick and relevant first-contact support to your users. Stay connected to your users and keep providing excellent service with DD Chat. Send templated emails that allow the user to add notes to the tickets or start chats with your techs. From sharing tickets with clients to dynamic service experiences - DeskDirector can meet the needs of your MSP.

Pricing

Starting Price:
$97 per month

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

DeskDirector
Founded: 2012
New Zealand
www.deskdirector.com

Videos and Screen Captures

DeskDirector Screenshot 1
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DeskDirector Frequently Asked Questions

Q: What kinds of users and organization types does DeskDirector work with?
DeskDirector works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does DeskDirector support in their product?
DeskDirector supports these languages: English.
Q: What other applications or services does DeskDirector integrate with?
DeskDirector integrates with: Autotask PSA, Bigger Brains, ConnectBooster, ConnectWise CPQ, Datto RMM, Datto Workplace, Microsoft Power Automate, QuoteWerks, and Wise-Pay.
Q: How much does DeskDirector cost?
Pricing for DeskDirector starts at $97 per month.

DeskDirector Product Features

MSP

Remote Access Not Supported
Live Chat Not Supported
Billing & Invoicing Not Supported
Patch Management Not Supported
Remote Systems Monitoring Not Supported
Dashboard Not Supported
Issue Management Not Supported
Scheduling Not Supported
Backup Management Not Supported
Help Desk Not Supported
Project Management Not Supported
CRM Not Supported
Privileged Access Management (PAM) Not Supported

Portal

Chat Supported
Content Management Supported
File Sharing Supported
Collaboration Not Supported
Document Management Not Supported
Search Not Supported