Audience
Businesses in need of a complete AI Customer Service platform
About HCL IntelliService
HCL IntelliService is an AI–based services optimization platform that transforms customer service into customer success. The platform supports many connectors out of the box that ingests data across customer relationship management, sales force automation, enterprise service management, emails and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as cognitive search, conversational AI, workflow automation, and augmented analytics to provide a game-changing customer experience while empowering service agents with sophisticated tools and analytics to reduce time to resolution. With HCL, leverage an AI-driven productivity platform to reduce customer support call volumes and service request resolution times across the customer service life cycle.
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Integrations
Company Information
HCL
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online
HCL IntelliService Frequently Asked Questions
Q: What kinds of users and organization types does HCL IntelliService work with?
HCL IntelliService works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does HCL IntelliService support in their product?
HCL IntelliService supports these languages: English.
Q: What kind of support options does HCL IntelliService offer?
HCL IntelliService offers support via online.
Q: What other applications or services does HCL IntelliService integrate with?
HCL IntelliService integrates with: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, Microsoft Teams, Microsoft Word, Salesforce, SAP Cloud Platform, and Slack.
Q: What type of training does HCL IntelliService provide?
HCL IntelliService provides training in the form of documentation and live online.
