Audience
Anyone who needs an easy-to-use hosted knowledge for public or internal use
About HelpSite
Hosted knowledge base software to create a public or private knowledge base.
Create an awesome support center. Generate a beautiful FAQ & help site in minutes. Your users deserve it.
HelpSite gives you…
A support site with your FAQs and knowledge base.
It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.
A smart contact form that auto-suggests articles as someone types their message.
Users get their questions answered faster and support agents save time.
A super easy-to-use admin interface to create knowledge base articles with ease.
Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.
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Pricing
Starting Price:
$14.99/month
Pricing Details:
We offer a Free version and paid versions at $14.99/month and $49.99/month, as well as custom Enterprise pricing. Paid monthly or annual discounts available.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
HelpSite
Founded: 2014
United States
helpsite.com
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Dashboard
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
HelpSite Frequently Asked Questions
Q: What kinds of users and organization types does HelpSite work with?
HelpSite works with these users and organization types: Mid Size Business, Small Business, Enterprise, Nonprofit, Government, and Startup.
Q: What languages does HelpSite support in their product?
HelpSite supports these languages: English.
Q: What kind of support options does HelpSite offer?
HelpSite offers support via phone support and online.
Q: What other applications or services does HelpSite integrate with?
HelpSite integrates with: Zapier.
Q: What type of training does HelpSite provide?
HelpSite provides training in the form of documentation and live online.
Q: Does HelpSite offer a free trial?
Yes, HelpSite offers a free trial.
Q: How much does HelpSite cost?
Pricing for HelpSite starts at $14.99/month.
HelpSite Product Features
CRM
Document Storage
Supported
Calendar/Reminder System
Not Supported
Call Logging
Not Supported
Email Marketing
Not Supported
Internal Chat Integration
Not Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Not Supported
Mobile Access
Not Supported
Quotes / Proposals
Not Supported
Segmentation
Not Supported
Social Media Integration
Not Supported
Task Management
Not Supported
Territory Management
Not Supported
Customer Service
Knowledge Base
Supported
Performance Metrics
Supported
Self Service Portal
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Live Chat
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Knowledge Management
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Artificial Intelligence (AI)
Not Supported
Discussion Boards
Not Supported
