Audience
Startups, SaaS companies, ecommerce businesses, agencies, SMEs and in-house customer support teams that need professional ticketing without per-agent pricing.
About Maxdesk
Maxdesk is a modern help desk and ticketing platform for customer support teams, built so support software does not get more expensive as the team grows. Instead of per-agent seats, Maxdesk prices per workspace, and the free plan includes unlimited agents and unlimited tickets. It provides email-to-ticket, a shared support inbox, ticket priorities and statuses, SLA policies and business hours, no-code automations and routing, canned responses and templates, a knowledge base, roles, groups and granular permissions, live dashboards, reporting and full audit trails. Pro adds custom branding, advanced reporting and longer data retention. Elite adds an AI support layer: AI agents for triage and resolution, an AI Copilot, contextual replies, ticket summaries, live translation, sentiment and urgency detection, and AI usage analytics. Built for startups, SaaS companies, ecommerce businesses, agencies and SMEs. Start free, no credit card required.
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Pricing
Starting Price:
Free
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
MXG Infotech Pvt Ltd
www.maxdesk.ai
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Product Details
Platforms Supported
Cloud
Support
Online
Maxdesk Frequently Asked Questions
Q: What kinds of users and organization types does Maxdesk work with?
Maxdesk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Maxdesk support in their product?
Maxdesk supports these languages: English.
Q: What kind of support options does Maxdesk offer?
Maxdesk offers support via online.
Q: How much does Maxdesk cost?
Pricing for Maxdesk starts at Free.
