ConsultancyOS
ConsultancyOS is a cloud-based professional services automation platform for IT services, technology consulting, and business and management consulting firms. It combines project delivery tools—including phases, milestones, tasks, sprints, risks, time tracking, timesheets, billing and invoicing—with forecasting, utilization and capacity planning, resource allocation, client health reporting, financial dashboards, and a branded client portal. Its IP Encoding System captures a firm's methods in playbooks and processes, then uses AI agents to draft work from those methods and firm-defined guardrails, with review and versioning workflows. The platform also includes Profit First allocation tools, partner and supplier workflows, recruitment features, and automation. Integrations include Xero, Microsoft 365, Microsoft Teams and DocuSign. It is designed for firms with 5 to 100 staff.
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Relay
Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
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SynthPrism
SynthPrism is a web-based social media drafting and scheduling workspace for local trade and appointment businesses, including home-service contractors, salons, barbers, studios and med spas. AI uses saved brand details to draft captions and create images or short voiced clips, which users can organize on a calendar for scheduled publishing. Users connect Bluesky, Facebook Pages, Instagram Business and Pinterest on the free plan; X publishing is available on paid plans. Client approval links let owners review posts, approve them or request changes before publication. A results screen summarizes activity by channel, while a shared library and setup guide support content workflows. Part of the Martello software stack, SynthPrism can use business information saved in Mycel when connected. Plans vary by brand count, AI credits, storage, post limits and team seats; a free tier and monthly or annual paid plans are available.
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Mycel
Mycel is a cloud-based business knowledge and team workspace for small businesses, including agencies, service firms, trade shops, and appointment businesses. It organizes company know-how in a vault of documents, folders, reporting-tree positions, notes, decisions, and procedures. Role-specific AI assistants answer from business records and draft recurring work for review. People capture information by voice, upload, typed note, or forwarded email. Owners control folder access by role, and assistants respect those permissions. Today view gathers tasks. Mycel connects with Relay, TradesBackbone, ReputeLift, and SynthPrism; Relay and TradesBackbone can use selected Mycel folders. Changes affecting another product wait for a person's approval. One account, password, and two-factor authentication provide access to the five-app stack. Mycel is a web service with a free tier and paid monthly or annual plans.
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