Audience
Companies and organizations interested in a co-browsing solution so their customers can share their browser
About Pega Co-Browse
There are no downloads, no installations, no plug-ins. Just tag your website with a single line of Javascript and customers can share their browser with a single click. With Pega Co-Browse, you can highlight and direct customers easily to the information they need. You can ask the customer to allow you to control their page and guide them or use highlighting features and or visual cues like arrows to point them in the right direction. With Pega Co-Browse, you can specify the sensitive information to be masked with HTML elements or form fields. All masked elements never leave the customer’s browser and are never seen by the representative. Pega Co-Browse provides a no code solution to mask or hide text fields or images. This allows companies to only show the agent the information they want the agent to view. With Pega Co-Browse, you can integrate with Pega Chat or your own chat platform. You can also integrate chat within your Pega Customer Service application.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Pega
Founded: 1983
United States
www.pega.com/products/customer-service/cobrowse
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Pega Co-Browse Frequently Asked Questions
Q: What kinds of users and organization types does Pega Co-Browse work with?
Pega Co-Browse works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Pega Co-Browse support in their product?
Pega Co-Browse supports these languages: English.
Q: What kind of support options does Pega Co-Browse offer?
Pega Co-Browse offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Pega Co-Browse integrate with?
Pega Co-Browse integrates with: Capgemini Intelligent Automation Platform, Cognizant, and Accenture Cloud Trade Promotion Management.
Q: What type of training does Pega Co-Browse provide?
Pega Co-Browse provides training in the form of documentation, live online, in person, and videos.
Q: Does Pega Co-Browse offer a free trial?
Yes, Pega Co-Browse offers a free trial.
