Sarah

Clero is an AI receptionist platform for dental practices and healthcare clinics in the UK and Ireland. It answers inbound and overflow calls, provides out-of-hours coverage, qualifies enquiries, books or updates appointments in supported practice systems, and routes urgent or complex calls to staff. Clero can also place outbound calls for lead follow-up, appointment confirmations, recalls, and wait-list filling. The service supports practice-specific call flows, payments, and patient messages. It is designed to supplement reception teams rather than replace clinical judgment or emergency services.

fonio is an AI phone assistant that answers calls around the clock and handles conversations like a human employee. It can receive calls, understand each caller’s request, answer common questions, collect structured information, forward urgent or specialized inquiries, schedule appointments, and send transcripts or callback notes when staff are unavailable. Businesses can define the assistant’s voice, language, welcome message, in-call behavior, escalation rules, and post-call workflows without coding. fonio can handle multiple calls at once, helping teams avoid missed calls and long hold times during busy periods. Its multilingual assistant supports more than 35 languages, automatically recognizes the caller’s language, responds appropriately, and can switch languages during a conversation. It connects with calendar tools, CRMs, databases, and internal systems through native integrations and APIs, allowing it to check availability, retrieve information, write data back, etc.