Audience
HVAC and home service businesses (field service shops)
About Scout AI
Scout AI is a cloud-based AI front office for HVAC shops. It answers incoming calls around the clock, books or reschedules jobs in supported field-service systems, and responds to new leads from Meta lead ads and Google Local Services Ads. Its campaigns help shops follow up with quiet estimates and past customers, while invoice reminders can be sent after the shop approves the outreach. Scout Chat gives owners, office staff and technicians a shared way to ask about shop records, update customer information and add job details by voice or text. Scout connects with ServiceTitan, Housecall Pro and FieldEdge, allowing teams to keep their existing system while coordinating calls, texts and customer follow-up through one assistant.
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Run a Call
Run a Call is the flat-price HVAC operating system for residential shops doing $1M–$5M in revenue. We replace ServiceTitan, Jobber, Housecall Pro, and FieldEdge with one price per shop, every feature included — no per-seat fees, no contracts, no early termination penalties.
Features:
• AI Receptionist — answers every ring 24/7, books the job before the homeowner hangs up
• Dispatch — drag-to-reassign board with drive time built in
• Estimates — Good/Better/Best presented on the truck, signed in seconds
• Jobs to Invoices — one record from sold to paid, auto-posts to QuickBooks
• Pricebook — Good/Better/Best with photos, on the truck
• Memberships — Comfort Club on one screen, auto-renew text-to-pay
• Mobile app — works offline, full product on the truck
• Client communication — calls, texts, email threaded against the address
Pricing: $499/month flat. Founding 25 shops lock $199/month for life. AI Receptionist add-on $99/month. White-glove setup.
Learn more about Run a Call
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FieldEdge
FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster.
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Broccoli AI
Broccoli AI is a cloud-based customer communications and lead-management platform for home service companies. Its AI voice agents answer and route inbound calls, qualify leads, book jobs, and respond to website chats. The platform also follows up on open estimates, renews memberships, sends appointment reminders, contacts past customers to fill open schedule slots, and reviews calls for coaching and missed opportunities. Broccoli responds to leads from sources such as Google Local Services Ads, Yelp, Angi, Thumbtack, and Meta, and syncs calls and bookings with CRM and field-service systems including ServiceTitan, Salesforce, AccuLynx, and Housecall Pro. It is designed for plumbing, HVAC, roofing, electrical, pest control, solar, garage door, and residential cleaning businesses, supporting front-office, customer-service, and operations teams with inbound, outbound, scheduling, and lead follow-up workflows.
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Integrations
Company Information
Scout AI
United States
meetscoutai.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Scout AI Frequently Asked Questions
Q: What kinds of users and organization types does Scout AI work with?
Scout AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Scout AI support in their product?
Scout AI supports these languages: English.
Q: What kind of support options does Scout AI offer?
Scout AI offers support via online.
Q: What other applications or services does Scout AI integrate with?
Scout AI integrates with: FieldEdge, Housecall Pro, and ServiceTitan.
Q: What type of training does Scout AI provide?
Scout AI provides training in the form of documentation.
