Audience

End-to-end service visibility and streamlined incident resolution for companies

About Splunk IT Service Intelligence

Protect business service-level agreements with dashboards to monitor service health, troubleshoot alerts and perform root cause analysis. Reduce MTTR with real-time event correlation, automated incident prioritization and integrations with ITSM and orchestration tools. Use advanced analytics like anomaly detection, adaptive thresholding and predictive health scores to monitor KPI data and prevent issues 30 minutes in advance. Monitor performance the way the business operates with pre-built dashboards that track service health and visually correlate services to underlying infrastructure. Use side-by-side displays of multiple services and correlate metrics over time to identify root causes. Predict future incidents using machine learning algorithms and historical service health scores. Use adaptive thresholding and anomaly detection to automatically update rules based on observed and historical behavior, so your alerts never become stale.

Integrations

Ratings/Reviews

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Company Information

Cisco
Founded: 1984
United States
www.splunk.com/en_us/products/it-service-intelligence.html

Videos and Screen Captures

Splunk IT Service Intelligence Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online

Splunk IT Service Intelligence Frequently Asked Questions

Q: What kinds of users and organization types does Splunk IT Service Intelligence work with?
Splunk IT Service Intelligence works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Splunk IT Service Intelligence support in their product?
Splunk IT Service Intelligence supports these languages: English.
Q: What kind of support options does Splunk IT Service Intelligence offer?
Splunk IT Service Intelligence offers support via phone support and online.
Q: What other applications or services does Splunk IT Service Intelligence integrate with?
Splunk IT Service Intelligence integrates with: AXYVOR, BlueCat Gateway, CloudFabrix, CloudApper iPaaS, Evolven, The Galileo Suite, SAP Store, and Splunk User Behavior Analytics.
Q: What type of training does Splunk IT Service Intelligence provide?
Splunk IT Service Intelligence provides training in the form of documentation and webinars.

Splunk IT Service Intelligence Product Features

IT Alerting

Multi-User Alerting Not Supported
Alert Noise Reduction Not Supported
Enriched Incident Context Not Supported
Multiple Alert Types Not Supported
Rich HTML Email Notifications Not Supported
Dynamic Notifications Not Supported
Incident History Audit Not Supported
Alert Routing Not Supported
Escalation Policies Not Supported
On-Call Management Not Supported

IT Service

Self Service Portal Not Supported
Knowledge Management Not Supported
Ticket Management Not Supported
Service Catalog Not Supported
Release Management Not Supported
Incident Management Not Supported
Service Reporting Not Supported
IT Asset Management Not Supported
Contract Management Not Supported

Splunk IT Service Intelligence Additional Categories