Audience
Companies in need of a platform to create better customer relationships
About Thankful
Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience.
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Integrations
Company Information
Thankful
Founded: 2018
United States
www.thankful.ai/product
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
Thankful Frequently Asked Questions
Q: What kinds of users and organization types does Thankful work with?
Thankful works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Thankful support in their product?
Thankful supports these languages: English.
Q: What kind of support options does Thankful offer?
Thankful offers support via online.
Q: What other applications or services does Thankful integrate with?
Thankful integrates with: Gladly, IBM Cloud, Kustomer, Magento, NetSuite, Pandium, Recharge, Salesforce, Shopify Plus, and Zendesk.
Q: What type of training does Thankful provide?
Thankful provides training in the form of live online.
