Audience
E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.
About Tia
Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.
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Pricing
Pricing Details:
Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial:
Free Trial available.
Integrations
Company Information
TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com
Videos and Screen Captures
Review analytics dashboard with review trends, competitor topics, and sentiment charts.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Tia Frequently Asked Questions
Q: What kinds of users and organization types does Tia work with?
Tia works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Tia support in their product?
Tia supports these languages: English.
Q: What kind of support options does Tia offer?
Tia offers support via online.
Q: What other applications or services does Tia integrate with?
Tia integrates with: Lazada, Shopee, and TikTok Shop.
Q: What type of training does Tia provide?
Tia provides training in the form of documentation.
Q: Does Tia offer a free trial?
Yes, Tia offers a free trial.
