Audience
Shopify e-commerce businesses.
About TopEdge AI
TopEdge AI is a cloud-based WhatsApp commerce and customer engagement platform for Shopify stores and direct-to-consumer brands. It syncs Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, giving teams store context for conversations. Merchants can automate abandoned-cart follow-ups, COD confirmations, order updates, and campaigns that encourage prepaid orders. The platform includes a shared live-chat inbox, customer profiles and segmentation, WhatsApp campaigns, a visual flow builder, website opt-in tools and tracking, order and stock views, warranty workflows, and commerce analytics. Teams can build journeys triggered by Shopify events, use approved message templates, and configure AI responses grounded in store policies and product information with their own AI provider key. TopEdge AI is designed for e-commerce teams using Shopify and WhatsApp for support, order communications, sales recovery, and marketing.
Other Popular Alternatives & Related Software
Shopify
Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.
Learn more about Shopify
PushOwl
PushOwl is an omnichannel marketing platform for Shopify that combines email, SMS, web push notifications, and WhatsApp marketing in one application. The platform helps merchants recover abandoned carts, promote price drops, send back-in-stock alerts, re-engage dormant customers, and automate retention campaigns across multiple channels. Its email tools include pop-ups, newsletters, automated sequences, upselling, cross-selling, and drag-and-drop workflows designed for Shopify stores. SMS capabilities support promotional campaigns, order and shipping alerts, win-back messages, and delivery to more than 180 countries. PushOwl also provides audience segmentation, marketing automation, Smart Delivery, analytics, reporting, and one-click integrations to help merchants coordinate messaging and measure performance. PushOwl is designed for Shopify merchants that want to consolidate retention marketing, automate customer communication, and increase repeat purchases and recovered revenue.
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WALoops
WALoops is a SaaS platform for WhatsApp Business messaging, marketing and customer support, with additional Instagram messaging and website live chat. It combines a shared multi-agent inbox, broadcast campaigns, a visual no-code chatbot builder and an AI sales assistant that can use a store's product details and policies. E-commerce tools include abandoned-cart reminders, order and shipping notifications, cash-on-delivery verification and flows that encourage prepaid checkout. Integrations connect Shopify and WooCommerce stores as well as booking and property-management platforms; teams can automate customer conversations and use developer API access on the Advance plan. The platform is aimed mainly at online stores, direct-to-consumer brands and service businesses that sell or support customers through messaging.
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Mark360
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
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Pricing
Starting Price:
$19/month
Pricing Details:
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial:
Free Trial available.
Integrations
Company Information
TopEdge AI
Founded: 2023
India
www.topedgeai.com
Videos and Screen Captures
Journeys dashboard listing WhatsApp automation flows with revenue, enrollments, and open-rate metrics.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online
TopEdge AI Frequently Asked Questions
Q: What kinds of users and organization types does TopEdge AI work with?
TopEdge AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does TopEdge AI support in their product?
TopEdge AI supports these languages: English.
Q: What kind of support options does TopEdge AI offer?
TopEdge AI offers support via phone support and online.
Q: What other applications or services does TopEdge AI integrate with?
TopEdge AI integrates with: Shopify and WhatsApp.
Q: What type of training does TopEdge AI provide?
TopEdge AI provides training in the form of documentation and videos.
Q: Does TopEdge AI offer a free trial?
Yes, TopEdge AI offers a free trial.
Q: How much does TopEdge AI cost?
Pricing for TopEdge AI starts at $19/month.
