WapiPulse
WapiPulse is a web-based WhatsApp CRM and business messaging platform for teams that manage customer conversations, marketing campaigns, and support through the WhatsApp Business Platform. It provides a shared multi-agent inbox with conversation assignment and team access controls, along with tools to create automated chatbot workflows and send personalized message campaigns. Businesses can connect their WhatsApp workflows with Shopify and WooCommerce using documented integrations and webhooks. WapiPulse is intended for startups, online stores, and other organizations seeking to coordinate sales, customer engagement, and customer service conversations in one system. The platform also provides API-oriented capabilities for connecting business processes and messaging workflows.
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Ohanvi
Ohanvi is a WhatsApp Business API platform for Indian businesses, including D2C and Shopify brands, clinics, real estate, education providers and local service teams. It combines broadcast campaigns, chatbot flows, automated customer journeys and a shared team inbox in one cloud workspace. Teams can coordinate conversations across agents and use campaign reporting to monitor delivery, reads and replies. Shopify workflows support order, shipping, cash-on-delivery verification and cart-recovery messages triggered by store events. Ohanvi also includes CRM and task-management tools, social publishing across connected networks and email marketing. The product is intended for businesses that want to handle customer outreach, support and follow-up in a single messaging-focused system; features are available across its plans, including a pay-as-you-go option with no monthly subscription fee.
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Mark360
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
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TopEdge AI
TopEdge AI is a cloud-based WhatsApp commerce and customer engagement platform for Shopify stores and direct-to-consumer brands. It syncs Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, giving teams store context for conversations. Merchants can automate abandoned-cart follow-ups, COD confirmations, order updates, and campaigns that encourage prepaid orders. The platform includes a shared live-chat inbox, customer profiles and segmentation, WhatsApp campaigns, a visual flow builder, website opt-in tools and tracking, order and stock views, warranty workflows, and commerce analytics. Teams can build journeys triggered by Shopify events, use approved message templates, and configure AI responses grounded in store policies and product information with their own AI provider key. TopEdge AI is designed for e-commerce teams using Shopify and WhatsApp for support, order communications, sales recovery, and marketing.
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