Audience

Companies interested in a powerful AI customer service solution

About Tymely

Finally, an AI that supports customer service tickets much better than real agents. Infuse a whole different level of customer service into your retail. Tymely integrates with all your systems and uses Generative AI to automatically handle the most complex customer service inquiries (email & chat) end-to-end, including initiating refunds and exchanges, applying coupons, or any other action that agents take. Tymely’s experts verify each and every AI response in real-time before it is submitted. This results in better-than-human-level accuracy, while keeping the low-cost and high-speed of AI, 24×7. Our native English-speaking customer-service experts verify each AI-generated response and add their human touch. This results in the empathetic and high-quality support that your customers dream of. Surprise your customers with a timely service 24/7. We guarantee an average of 20 minutes First Resolution Time.

Pricing

Starting Price:
$1.50 / resolution

Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Tymely
Founded: 2020
United States
www.tymely.ai/

Videos and Screen Captures

Tymely Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Tymely Frequently Asked Questions

Q: What kinds of users and organization types does Tymely work with?
Tymely works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Tymely support in their product?
Tymely supports these languages: English.
Q: What kind of support options does Tymely offer?
Tymely offers support via online.
Q: What other applications or services does Tymely integrate with?
Tymely integrates with: AfterShip, ChannelApe, Freshdesk, Gorgias, Happy Returns, Magento, Manhattan SCALE, Oracle Service, Salesforce, Shopify, and Zendesk.
Q: What type of training does Tymely provide?
Tymely provides training in the form of documentation.
Q: How much does Tymely cost?
Pricing for Tymely starts at $1.50 / resolution.

Tymely Product Features

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported