Audience
Companies and enterprises searching for a solution to optimize their business processes
About UMAX
UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data.
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Company Information
Itineris
United States
www.itineris.net/north-america/solutionforutilities/
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online
UMAX Frequently Asked Questions
Q: What kinds of users and organization types does UMAX work with?
UMAX works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does UMAX support in their product?
UMAX supports these languages: English.
Q: What kind of support options does UMAX offer?
UMAX offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does UMAX integrate with?
UMAX integrates with: Microsoft Dynamics 365.
Q: Does UMAX have an API?
Yes, UMAX has an API.
Q: What type of training does UMAX provide?
UMAX provides training in the form of documentation and in person.
UMAX Product Features
Utility Billing
ACH Payment Processing
Supported
Account Management
Supported
Billing & Invoicing
Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
Cable
Not Supported
Utility Management Systems
Billing & Invoicing
Supported
Customer Management
Supported
Electricity
Supported
Natural Gas
Supported
Water
Supported
Cable
Not Supported
Demand Planning
Not Supported
Plant Management
Not Supported
Service Call Management
Not Supported
Trash
Not Supported
Work Order Management
Not Supported
Workforce Management
Not Supported
